Monitor and manage the execution of O&M contracts to ensure compliance with agreed terms and conditions. Serve as the primary point of contact for SPMM contractual issues and disputes with all SPMM vendors Maintain detailed records of contract performance, amendments, and renewals Track and analyze key performance indicators (KPIs) to measure the fulfilment of contract deliverables. Manage vendor Performance reviews and ensure performance improvement Prepare and present performance reports to stakeholders. Identify overall performance gaps within operations and implement corrective actions Monitor budgets, cost control measures, and financial performance of contracts. Ensure that financial obligations are met within the agreed timelines. Manage Operations costs withing budget to ensure site profitability (Cost V Revenue per site) Support negotiations for contract renewals, amendments, or extensions. Assist in drafting and reviewing new contract terms to align with organizational goals. Collaborate with internal teams (e.g., legal, finance, Projects) to align contract execution with organizational objectives. Communicate progress and performance metrics to MAST key stakeholders Requirements: Own laptop [i5 Processor; Windows 11 Pro or higher, with a minimum of 64 GB (preference 80 GB) free hard drive space; 256 SSD; 16 GB Ram; TPM v2 chipset Available to work hybrid and in office when required 3-5 years’ experience in the telecommunications environment as a contract performance manager (cellular phone network)

Job Description Our client is looking for a Senior Broker to be based in Walmer Park, Gqeberha.   PURPOSE OF THE POSITION To sell rare coins and medallions within a retail environment underpinned by strong client service and the relentless pursuit of new business using the store and resources provided by the Company as well as the incumbent’s competency to secure sales. KEY PERFORMANCE AREAS Sales   Selling coins (rare & krugerrands) and medallions so that personal and the respective store targets and standards are achieved. It is expected that senior sales consultants will sell a minimum of R 250,000 per month (rare coins and medallions) as specified in their contracts of employment. Selling product to clients using a diagnostic and relationship selling approach, which is core to the Company’s sales process. It is expected that the Company’s sales process will be followed. Identifying new business opportunities and clients, which entails continually prospecting for clients and business through accepted sales mechanisms such as networking, event attendance, research, promotion and asking for referrals. Reviewing client’s collections and ensuring that clients have balanced collections in accordance with the Company’s policies and standards. Keeping regular contact with existing clients to form sustainable relationships. It is unacceptable to merely phone a client to make a sale. Continually honing product, operational, economic and political knowledge. It is important that sales staff stay up to date with what is happening globally in the political and economic spheres as this plays an important role in positioning the Company’s product with clients. Keeping up to date with pricing and product developments. Sales staff MUST learn all new launch marketing and sales information provided by the Company. It is totally unacceptable for sales staff not to know the marketing pack information at an expert level. Handling of cash, credit cards, bank transfers and cheques in accordance with the Company’s policies, standards and regulations pertaining to this. Providing excellent client service as per Company standards and procedures. Even so, following up with a client, after a sale, is considered vital and important to meet the Company’s Excellent Client Service standards. Manning of a Store   Manning of a store, which entails ensuring that the store is open and trading at the specified mall hours, ensuring that the store is clean and organised in a way that represents the brand of the Company. Providing a customer service experience which reflects the brand of the Company during face-to-face, telephonic and e-mail interactions. Ensuring that health and safety standards are always adhered to e.g., ensuring hygiene standards throughout the facility are of a high standard, being vigilant to detect and to report any security risks, keeping health and safety preventative measures in place for staff and visitors to the store.   Stock   Doing stock counts as per procedures and standards. Ensuring that stock policies & procedures are always followed; no shortcuts are allowed. Ensuring that stock and cash are safeguarded. The loss of stock and cash is considered very serious and will result in a full investigation which may result in dismissal if negligence or dishonest behaviour by the incumbent is uncovered. Ensuring that merchandise is always attractively and accurately displayed in the store. Administration and Compliance   Filing, general administration and assisting in store efficiency as required. Adhering to the relevant legislation and company policies; namely, Consumer Protection Act, 2nd Hand Goods Act, Financial Intelligence Centre Act (FICA), Occupational Health and Safety policies and procedures, as well as the Company’s Trade Exchange Policy and procedures. Capturing information on the Company’s CRM system according to standards and procedures. This is a critical and important part of the job. Capturing leads and opportunities are highlighted as essential and necessary. Ensuring that transactions take place according to Company standards and procedures.   General   Safekeeping of the Company assets and facility. Always keeping the store neat and tidy, which involves cleaning and tidying it as necessary and according to procedure. Always wearing the incumbent’s name badge in the store. It is unacceptable for staff not to have their name badges on when working. Adhering to operational policies, standards and procedures. Carrying out any other duties that may reasonably be expected within the scope of the position. ADDITIONAL REQUIREMENTS To use quiet times in the store to do the following activities: source and research information on the internet/Linkedin with the objective of finding new clients, phone new potential/ research clients with the purpose of marketing the Company’s products and securing business or starting the customer relationship journey, review customer collections with the purpose of identifying gaps and opportunities to contact the relevant clients with suggestions, check and update any admin or compliance documents/procedures that are outstanding. High level of awareness i.e. the ability to notice and respond appropriately to fraudulent and suspicious behaviour while interacting with a client and observing the store’s surroundings.   CRITICAL SUCCESS FACTORS   At least meeting the store and personal sales targets and/or minimum standards is absolutely the key focus area. 80% of the incumbent’s focus should be placed on this primary activity, which includes transacting sales correctly and effectively on the Company’s systems. Representing the Company’s brand through the incumbent’s appearance, address, communication and sales pitches in a consistent manner. Providing excellent customer service by demonstrating the Company’s values of ‘Know your Customer’ and ‘Above and Beyond’. Adherence to the Company’s administrative and compliance policies, procedures and standards.   REPORTING LINE This position reports to the relevant sales manager or nominated delegate. COMPETENCIES The following competencies are required for this position: Matric Strong selling skills coupled with a proven track record in sales Possess and practice strong sales disciplines Well-groomed and presented Relationship networking skills Strong client centricity Good communication skills Strong team player Computer literate and basic skills of Microsoft Suite Packages Excellent verbal and written communication skills Optimistic Drive / relentlessness Resilience Professional outlook and demeanour Ability to follow up and follow through Strong ethical intelligence Receptive to learning and continuous improvement Ability to think on their feet

Job Description Our client is looking for a Senior Broker to be based in Somerset West.   PURPOSE OF THE POSITION To sell rare coins and medallions within a retail environment underpinned by strong client service and the relentless pursuit of new business using the store and resources provided by the Company as well as the incumbent’s competency to secure sales. KEY PERFORMANCE AREAS Sales   Selling coins (rare & krugerrands) and medallions so that personal and the respective store targets and standards are achieved. It is expected that senior sales consultants will sell a minimum of R 250,000 per month (rare coins and medallions) as specified in their contracts of employment. Selling product to clients using a diagnostic and relationship selling approach, which is core to the Company’s sales process. It is expected that the Company’s sales process will be followed. Identifying new business opportunities and clients, which entails continually prospecting for clients and business through accepted sales mechanisms such as networking, event attendance, research, promotion and asking for referrals. Reviewing client’s collections and ensuring that clients have balanced collections in accordance with the Company’s policies and standards. Keeping regular contact with existing clients to form sustainable relationships. It is unacceptable to merely phone a client to make a sale. Continually honing product, operational, economic and political knowledge. It is important that sales staff stay up to date with what is happening globally in the political and economic spheres as this plays an important role in positioning the Company’s product with clients. Keeping up to date with pricing and product developments. Sales staff MUST learn all new launch marketing and sales information provided by the Company. It is totally unacceptable for sales staff not to know the marketing pack information at an expert level. Handling of cash, credit cards, bank transfers and cheques in accordance with the Company’s policies, standards and regulations pertaining to this. Providing excellent client service as per Company standards and procedures. Even so, following up with a client, after a sale, is considered vital and important to meet the Company’s Excellent Client Service standards. Manning of a Store   Manning of a store, which entails ensuring that the store is open and trading at the specified mall hours, ensuring that the store is clean and organised in a way that represents the brand of the Company. Providing a customer service experience which reflects the brand of the Company during face-to-face, telephonic and e-mail interactions. Ensuring that health and safety standards are always adhered to e.g., ensuring hygiene standards throughout the facility are of a high standard, being vigilant to detect and to report any security risks, keeping health and safety preventative measures in place for staff and visitors to the store.   Stock   Doing stock counts as per procedures and standards. Ensuring that stock policies & procedures are always followed; no shortcuts are allowed. Ensuring that stock and cash are safeguarded. The loss of stock and cash is considered very serious and will result in a full investigation which may result in dismissal if negligence or dishonest behaviour by the incumbent is uncovered. Ensuring that merchandise is always attractively and accurately displayed in the store. Administration and Compliance   Filing, general administration and assisting in store efficiency as required. Adhering to the relevant legislation and company policies; namely, Consumer Protection Act, 2nd Hand Goods Act, Financial Intelligence Centre Act (FICA), Occupational Health and Safety policies and procedures, as well as the Company’s Trade Exchange Policy and procedures. Capturing information on the Company’s CRM system according to standards and procedures. This is a critical and important part of the job. Capturing leads and opportunities are highlighted as essential and necessary. Ensuring that transactions take place according to Company standards and procedures.   General   Safekeeping of the Company assets and facility. Always keeping the store neat and tidy, which involves cleaning and tidying it as necessary and according to procedure. Always wearing the incumbent’s name badge in the store. It is unacceptable for staff not to have their name badges on when working. Adhering to operational policies, standards and procedures. Carrying out any other duties that may reasonably be expected within the scope of the position. ADDITIONAL REQUIREMENTS To use quiet times in the store to do the following activities: source and research information on the internet/Linkedin with the objective of finding new clients, phone new potential/ research clients with the purpose of marketing the Company’s products and securing business or starting the customer relationship journey, review customer collections with the purpose of identifying gaps and opportunities to contact the relevant clients with suggestions, check and update any admin or compliance documents/procedures that are outstanding. High level of awareness i.e. the ability to notice and respond appropriately to fraudulent and suspicious behaviour while interacting with a client and observing the store’s surroundings.   CRITICAL SUCCESS FACTORS   At least meeting the store and personal sales targets and/or minimum standards is absolutely the key focus area. 80% of the incumbent’s focus should be placed on this primary activity, which includes transacting sales correctly and effectively on the Company’s systems. Representing the Company’s brand through the incumbent’s appearance, address, communication and sales pitches in a consistent manner. Providing excellent customer service by demonstrating the Company’s values of ‘Know your Customer’ and ‘Above and Beyond’. Adherence to the Company’s administrative and compliance policies, procedures and standards.   REPORTING LINE This position reports to the relevant sales manager or nominated delegate. COMPETENCIES The following competencies are required for this position: Matric Strong selling skills coupled with a proven track record in sales Possess and practice strong sales disciplines Well-groomed and presented Relationship networking skills Strong client centricity Good communication skills Strong team player Computer literate and basic skills of Microsoft Suite Packages Excellent verbal and written communication skills Optimistic Drive / relentlessness Resilience Professional outlook and demeanour Ability to follow up and follow through Strong ethical intelligence Receptive to learning and continuous improvement Ability to think on their feet

Purpose: The purpose of the role is to ensure that through user research, information architecture and UX design, our client delivers an exceptional User Experience for customers through the Website and Mobile Application Channels. This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these technologies with front end user interface system. Key accountabilities and decision ownership: User experience design Mobile development technologies User testing and research Channel strategy E-commerce Core competencies, knowledge and experience: Minimum of 4 years industry experience essential in the following: User-centered design, interaction design, information architecture, or similar Incorporate market analysis, customer feedback, site metrics, and usability findings into designs User Research Techniques and disciplines such as usability testing and contextual inquiries Wireframes and Prototyping of user interfaces Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous Excellent communication, presentation, and interpersonal skills Experience working in a collaborative team and working directly with developers for implementation of designs   Must have technical / professional qualifications: 3 year Degree/Diploma in one or more of these disciplines: Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields Certified Usability Analyst (=[) or similar certification would be desirable Master’s in psychology, Social Sciences advantageous Key performance indicators: Exceptional user experience, measured through usability scores and customer feedback Conversion rates on key journeys designed (E-commerce and Self-Service) Number of innovations designed resulting from user research and testing Interfacing technologies with front end user interface system

Responsibilities: Know the working principle, maintenance requirements and fault diagnosis of diesel generator sets, oil system, ATS equipment, understand the schematic diagram of the main electrical circuit and secondary control circuit, and understand the control logic and working principle of the fuel supply system. Know the system architecture of electrical products in data centers, be familiar with the working principle, maintenance requirements and fault diagnosis of UPS systems, DC Plants, Batteries, etc., and understand the schematic diagram of the main electrical circuit and secondary control circuit. Know the working principle, maintenance requirements and fault diagnosis of HVAC equipment, and be able to install, inspect and repair metal ducts, refrigerants and air-conditioning compressors, etc. Perform daily inspection, preventive maintenance, troubleshooting and repair of diesel generator sets, oil system, ATS, master the technical support capabilities for medium and major repairs of generator sets, and monitor fuel and equipment status. Be able to perform daily inspection, preventive maintenance, troubleshooting and repair of HVAC systems, and master the technical support capabilities of HVAC and refrigeration systems. Formulate equipment maintenance SOPs and have independent operation capabilities, be able to formulate detailed operation and maintenance (O&M) plans, and track their implementation. Be familiar with the spare parts and consumables list for equipment operation and maintenance, and be able to put forward procurement requirements in a timely manner. Must be proficient in the use of tools and materials related to mechanical and electrical operations. Must have and be able to problem-solve and be able to efficiently diagnose and repair failures. Ability to work in a high-pressure environment and adapt to the needs of overtime and emergency on-site support. Record all relevant activities as required, maintain relevant documents, monitor spare parts inventory, and report any equipment failures and defects to the supervisor in a timely manner. Good communication and teamwork in all tasks Be able to communicate effectively with customers and always ensure good customer service. Experience: Six (6) years relevant work minimum Vast Experience in operations and maintenance of data centers is preferred. Wireman's license/red seal is mandatory Requirements: Bachelor degree or above in Mechanical Engineering, Electrical Engineering or related field, or relevant diploma from a technical college/university of technology (e.g. Higher National Diploma/National Diploma/Diploma in Mechanical Engineering). Professional Engineering Technician qualification certified by the South African Institution of Engineers (ECSA), or other relevant industry certification. Or certification by the South African Air Conditioning and Refrigeration Association (SARACCA), the South African Engineering and Technology Association (SEIFSA) or the South African Quality Control Council (SAQCC) Qualifications and experience in HVAC industry standards in telecommunications data centers or other similar critical facilities. Possess relevant safety operation and electrical/mechanical specifications certificates. Or possess relevant safety operation and HVAC specifications certificates.

Key accountabilities and decision ownership: To be the first point of contact to the business for all ER process and policy queries and/or issues. To provide an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management and sick leave management. Providing support and consultation to both staff and line management throughout the ER process. Liaise with the Employment Law division on complex cases. To facilitate the end-to-end case management of the Income Continuation Benefits (ICB) process. This includes acting as liaison between the Insurer and other stakeholders and to facilitate the payment logistics as applicable. To facilitate, investigate and appropriate close HR related Speak Up cases Build and maintain relationships/clarify expectations with key stakeholders. To be involved in sub- project deliverables on needs driven basis. Keep abreast of latest HR trends (best practice), tools and techniques through networking and monitoring the micro and macro environment. Maintain current reporting requirements to the relevant stakeholders and create and enhance ER related reporting Key performance indicators: Working with People Relating and Networking Achieving Personal Work Goals and Objectives - exclude Planning and Organising Adhering to Principles and Values Delivering Results and Meeting Customer Expectations Adapting and Responding to Change Writing and Reporting Presenting and Communicating Information Persuading and Influencing - include Deciding and Initiating Action Applying Expertise and Technology Analysing - include Core competencies, knowledge and experience : Knowledge Labour Legislation, BCEA Employee Relation Practices HR policies and procedure Microsoft Office software packages SAP (advantage) HR processes (advantage) HR Theories and Models Business Understanding Skills Communication/engagement Evaluation Consulting Interpersonal Negotiation Judgement Decision making Problem solving Rapport building skills Conflict resolution skills Relationship Building Presentation and reporting skills Experience/Competencies 3-5 years’ relevant experience in HR related field/ER (essential) - with Degree/Diploma Must have technical / professional qualifications: 3yr Degree/Diploma in HR/ER related field – essential Honours degree in HR/ER related field - desirable

The Human Resources Administrator will assist in the administration of HR policies, procedures, and programs. This role includes handling recruitment, employee records management, payroll support, organizational development and providing guidance on HR-related queries.   Key Responsibilities: Recruitment and Onboarding:Assist with posting job advertisements, screening resumes, and coordinating interviews.Facilitate employee onboarding processes, including induction programs and documentation. Employee Records Management:Maintain accurate and up-to-date employee files and HR databases.Ensure compliance with data protection laws and confidentiality protocols. HR Operations and Compliance:Support the implementation of HR policies and procedures.Assist with ensuring company compliance with labor laws and regulations. Payroll and Benefits Administration:Provide support with payroll processes, including collating and submitting data for payroll processing.Assist employees with queries related to benefits and HR services. Employee Engagement and Support:Act as a point of contact for employees regarding HR-related concerns and escalate issues as necessary.Assist with organizing employee engagement activities and wellness initiatives. Reporting and Documentation:Prepare HR-related reports, including turnover, attendance, and recruitment metrics.Maintain accurate records for audits and compliance checks. Organization DevelopmentIdentify training needs across the organization and develop tailored learning solutionsDesign and facilitate workshops, e-learning courses, and on-the-job training.Source and manage external training providers when necessary. Performance Management Support:Collaborate with managers to identify employee skill gaps and create development plans.Support performance management processes with a focus on employee growth. Leadership Development:Develop and implement leadership training programs for emerging and existing leaders.Mentor and coach managers on effective leadership practices. Evaluation and Reporting:Monitor and evaluate the effectiveness of learning programs through metrics and feedback.Prepare and present reports on training activities and outcomes to senior management.

Our client in the steel fabrication industry is currently seeking a SCM Planning Manager to join their team based in Cato Ridge. MAIN PURPOSE OF THE ROLE To assist the SCM Manager in leading and implementing strategy and execution, including procurement, demand, production and material requirement planning. The position will examine existing procedures / processes and streamline activities in such a way that customer requirements are met on time in full and at lowest possible cost. The position will also identify process improvement opportunities and implement alternate methods to increase efficiencies, product and process quality, reduce costs and improve overall service. Finally, the position will fulfil a central coordinating role between sales, procurement, production & dispatch departments as well as with suppliers and customers, balancing their different priorities and limitations to reach optimal solutions for the company as a whole.  MINIMUM JOB REQUIREMENTS Planning Implement, evaluate and maintain/improve effective (production, material requirement, dispatch and in/outbound transportation) planning processes and systems through continuous evaluation and improvement Support the Supply Chain Manager in Sales and Operations Planning meetings, finding optimal solutions to potentially conflicting priorities of Sales and Production departments and keeping all stakeholders informed on progress against agreed plans Liaise with department managers throughout the BU to ascertain actual inventories and constraints as well as future goods flows of each department, so as to assure that planning outputs are accurate, realistic and relevant at all times Support the planning of introduction of New Products from successful launch until product retirement. Supply Chain Administration Adhere to Company standards and policies in addition to all regulatory requirements Support and implement Company initiatives to achieve performance, quality and safety metrics Contribute to periodic departmental and company planning and budgeting cycles including the annual Business Plan Process (BPP) Select, evaluate and develop department employees, following general HR policies Evaluate the training needs of all staff reporting to the position and ensure appropriate plans are in place Pro-actively monitor departmental operational and financial performance and develop personal and departmental action plans to achieve targets set for the department Actively support the BU management team in implementing BU- and company-wide policies/procedures and action plans Collaborate with Planning managers of other  companies on sharing best practices and improving performance Ensure the safeguarding and security of Company assets 

Our Client in the Steel fabrication industry is looking for a Key Accounts Manager based in Johannesburg and travel to Cato Ridge as and when needed.  MAIN PURPOSE OF THE ROLE To oversee and maintain the relationships between the company and their high-priority clients and to form long-term, mutually beneficial partnerships. Ensure that the sales of the company’s principal products achieve sales target. A significant portion of the role includes the management and coordination of orders and deliveries in line with the company Service Level Offering and OTIF Targets. To play an important role in nurturing the company's relationships with key customers who generate a significant portion of the company revenue.  MINIMUM REQUIREMENTS  Degree or a graduate diploma in Sales/ Marketing/ Commerce Experience 10 years: In a Sales, Marketing or Technical role Converse Fluently in English & Afrikaans MAIN JOB FUNCTIONS Define and achieve annual sales targets per customer? Forecasting of Sales Trends, Orders & Market Demand? Ensure timeous communication of pricing, incentives, rebates, specific marketing drives, project pricing and any changes in service level offerings Gather market intelligence Administer warranty and customer claims and other queries within the SAP environment Manage and maintain high levels of customer service by frequent interaction, clear communication, adopt a proactive approach in keeping the customer informed of any event impacting on OTIF Manage debtors’ risk by understanding the credit limit in place per customer Builder, driven, independent, coordinator, team player, mature, problem solver, comfortable within a challenging environment Determination to meet personal goals and objectives Deliver results and meet customer expectations Creative thinking and problem solving Knowledge of sales strategies and concepts Strong communicator with good interpersonal skills Presentable, Professional, well spoken Good understanding of developing sales reports Established home office including stable, high-speed connectivity and USP Ability to work independently

Our client, in the automotive manufacturing industry is seeking a temporary Desktop IT Support Technician to join their team based in Durban. MINIMUM REQUIREMENTS  Minimum Education level: FET Certificate: PC Support or FET Certificate: PC Engineering or FET Certificate: IT: Technical Support or NC: IT: Systems Support (PC Engineering) - (Candidate must have at least one of these qualifications with NQF level between 4-6). At least 3 years relevant work experience. IT specific requirements: Networking experience, experience in Operating Systems (OS) from Windows 7 to current Experience in MS Office 2019 to current (M365), Comptia A+, Comptia N+, experience in Active Directory. Microsoft Certified Desktop Support Technician (MCDST) certification is an advantage. CompTlA Security+ is an advantage. Basic Knowledge of PLC is an advantage. Ability to work shifts, overtime, and stand-by as and when required. MAIN JOB FUNCTIONS  Diagnose and troubleshoot network and desktop (and related IT devices) problems. Perform daily and weekly backups and updates. Manage asset register for various IT devices. Installation and configuration of OS, drivers, and applications. Assemble / build PCs and / or replace PC components. Management and setup of VC meeting equipment. End user account setup and configuration. Visualisation of Helpdesk and Network incidents. Support Plant IT requirements. Finance accounting software support. Develop advanced office files for other departments. Perform preventive IT maintenance and security activities. Support network and stand-alone printers. Ensure all IT related operations run smoothly. Create reports for IT Department. Ensure compliance with company IT security rules. Perform ad hoc activities as and when required.

Our client in the Property sector is looking for a Creditors Administrator to join their team in the Northern Suburbs of Cape Town Job Description:  Processing and Payment of authorized invoices relating to the properties under management for payment in accordance with company policy. Ensuring that coding and allocation of invoices are correct. Ensure that invoices are paid on time and in the most efficient manner. Performing reconciliation of payments to suppliers’ statements monthly Follow up on outstanding invoices not received to ensure payment is made. Deal with supplier requests, problems and complaints related to the relevant accounts. Follow up and resolving outstanding orders/invoices/statements. Providing remittances to suppliers after the payment is made. Ensure all PO invoices are processed before month end close. Ensure all SLA invoices are sourced, they match the schedule and processed before cut-off dates. Ensure that all payment and reconciliation deadlines are met. Ability to work without supervision, assist with audit preparation and supplying support documentation as requested. Keep all documents filed, as per filing system and archive files annually. Accounting and administrative assistance as and when required. Any job related and /or ad hoc duties as assigned. QUALIFICATIONS AND EXPERIENCE Grade 12 (Matric), Bookkeeping Diploma or Equivalent 3+ years full function Creditors and Bookkeeping experience It would be advantages if the applicant has the following: Great Plains, Accounting Knowledge or any other accounting software package experience

Description:Role purpose:The purpose of the role is to ensure that through user research, information architecture and UX design, Vodacom delivers an exceptional User Experience for customers through the Website and Mobile Application Channels. This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these technologies with front end user interface system.Key accountabilities and decision ownership:• User experience design• Mobile development technologies• User testing and research• Channel strategy• E-commerceCore competencies, knowledge and experience:Minimum of 4 years industry experience essential in the following:• User-centered design, interaction design, information architecture, or similar.• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.• User Research Techniques and disciplines such as usability testing and contextual inquiries.• Wireframes and Prototyping of user interfaces• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.• Excellent communication, presentation, and interpersonal skills.• Experience working in a collaborative team and working directly with developers for implementation of designs.Must have technical / professional qualifications:• 3 year Degree/Diploma in one or more of these disciplines : Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.• Masters in Psychology, Social Sciences advantageousKey performance indicators:• Exceptional user experience, measured through usability scores and customer feedback• Conversion rates on key journeys designed (E-commerce and Self-Service)• Number of innovations designed resulting from user research and testingInterfacing technologies with front end user interface system

Description:Monitor and manage the execution of O&M contracts to ensure compliance withagreed terms and conditions.? Serve as the primary point of contact for SPMM contractual issues and disputes withall SPMM vendors? Maintain detailed records of contract performance, amendments, and renewals? Track and analyze key performance indicators (KPIs) to measure the fulfillment ofcontract deliverables.? Manage vendor Performance reviews and ensure performance improvement? Prepare and present performance reports to stakeholders.? Identify overall performance gaps within operations and implement correctiveactions? Monitor budgets, cost control measures, and financial performance of contracts.? Ensure that financial obligations are met within the agreed timelines.? Manage Operations costs withing budget to ensure site profitability.(Cost V Revenueper site)? Support negotiations for contract renewals, amendments, or extensions.? Assist in drafting and reviewing new contract terms to align with organizational goals.? Collaborate with internal teams (e.g., legal, finance, Projects) to align contractexecution with organizational objectives.? Communicate progress and performance metrics to MAST key stakeholders

Description:To assist on a day to day basis with the Finance operational activities for Vodacom Payments.• A multi-skilled resource team who will be able to assist with the manual capturing of merchant data as and when required• The validation and correction of FICA/AML documentation loaded by sales agents using the Merchant Assisted On-Boarding App as well as merchants performing self on-boarding through the Merchant Online Application Journey (SMME Portal) to ensure that the documents presented meets the FICA/AML standards set• Day-to-day second level query management support as it pertains to:o Changes in information already hosted on the core systemo Additional terminal requestso Terminal deployment querieso General value added services querieso Integration liaison and site validations for e-Commerce deploymentso Liaison and support with suppliers who fall within the ambit of accountabilityo Settlement /balancing queries as it pertains to merchants• Settlement / account balancing of vendor and agent accounts for value added services• Act as SME’s for projects that affects the areas of responsibilityKey performance indicators:• Accuracy and throughput of application processing• FICA / KYC verification and validation• Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area• Assisting with the settlement and balancing as well as operational support of VAS vendors

Description:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt• To follow up on non-payments• To negotiate payments on accounts• Make split second decisions on locking and unlocking’s• To collect 100% of targets• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers• Ability to liaise with EHODS & Executives• Work under extreme and constant pressure• Ability to summarise account status in once glance and negotiate with debtor telephonically• Contact Centre and Dialler Acumen• Very strong and advance negotiation skills• Assisting and empowering customer care staff in collections related callsPerson SpecificationBehaviour Technical / Professional ExpertiseExtreme Importance• Delivering Results and Meeting Customer Expectations• Persuading and Influencing• Relating and Networking• Achieving Personal Work Goals and Objectives• Entrepreneurial and Creative Thinking• Analysing• Dealing with Prestige and influential customers• Empowering and working with Internal Vodacom staffHigh Importance• Deciding and Initiating Action• Following Instructions and Procedures• Adapting and Responding to Change• Coping with Pressures and Setbacks• Writing and Reporting• Applying Expertise and Technology• Planning and Organizing• Adhering to Principles and Values• Presenting and Communicating InformationModerate Importance• Learning and Researching• Working with People• Creating and InnovatingJob Knowledge:• Consumer and Corporate credit• MS Excel advanced• Eppix• C3D• Morpheus ii• iCap• Tallyman• Credit Bureau• Converged Business knowledgeJob Related Skills:• Interpersonal skills• Negotiation skills (ability to liaise with CEO’s, FM’s and IT Managers, EHODS & executive Heads)• Excellent communication skills• Attention to detail• Analytical and investigative mindJob Experience & Education:• 2-5 years of Credit control experience• 1 Year Financial reconciliation experience• Experience in dealing with 3rd Parties to resolve account disputes• Experience in dealing with EHODS, Exec Heads & other key stakeholdersEducation:• Matric - essential• Diploma in Credit Management would be an advantage

To ensure effective & efficient operations and maintenance activities for the Regional Manager function, realizing value for money and assuring availability for all installed MAST infrastructure to perform the desired business services. Key accountabilities and decision ownership: Vendor management in specified region. Initiate and follow through actions required to achieve, improve, or maintain the agreed infrastructure service levels within budget, time and quality. Manage all site maintenance vendors and process. That’s for both Tower and power maintenance. Review and analyse contracts to identify any potential risks or issues and develop strategies to mitigate those risks. To Design and review Maintenance routines and procedures within the SLA maintenance function to achieve desired effectiveness and efficiency Ensure that monitoring, measurement, reporting and evaluation of the Service Level Agreement KPIs are done to achieve value for money. The KPIs include target TTR, MTTR, MTBF, MTBSI & agree, maintain, and regularly review the SLAs and OLAs with the external service providers/contractors to ensure effective service delivery. Ensure that contract details and requirements are communicated timeously to all internal stakeholders as necessary.   Other responsibilities. Ensure on-site liaison is done with maintenance contractors at the regional and central levels whenever necessary. Verify and reconcile all contractor invoices for payments. Routinely review the installed infrastructure and timely produce swap out plans and budget for the replacement of equipment that is due. Ensure development and maintenance of accurate records for the entire infrastructure.   PERVISORY RESPONSIBILITIES: Provides leadership and support teams within a specific region. Core competencies, knowledge and experience: · Proven experience in contract management or a related field · Excellent negotiation and communication skills. · Strong attention to detail and ability to manage multiple contracts simultaneously. · In-depth knowledge of legal and regulatory requirements related to contract management. · Familiarity with contract management software and tools. · Ability to work independently and collaboratively with cross-functional teams. · More than 5 years’ experience in an Operational environment. Must have technical / professional qualifications: · Relevant Electrical and/or Mechanical and/or Facilities or IT. · Project management experience (Essential) Key performance indicators: PERFORMANCE MANAMEMENT (Primary) Evaluate the performance of each Customer on the Network based on their individual SLA. Evaluate the performance of each vendor/Vendor/Contractor based on the SLA. Monitor and Manage MAST’s compliance to all Customer signed SLAs. Monitor and Manage the Vendor’s/Vendor/Contractors’ compliance to each SLA with MAST. With support from IT Team and the NOC Systems, ensure that all Technical Support Systems and Platforms are in place and functional to correctly monitor the performance of the site assets. Provide strategic information needed for short, medium- and long-term decision making to MAST and its Customers and Vendors/Contractors. INFORMATION MANAGEMENT (Primary) Distribute High level feedback to MAST management regarding the Network on (SLA breaches, non-compliance, etc.) Distribute High level feedback to MAST Customers including (non-compliance, network performance) Distribute High level feedback to all MAST’s Vendor/Contractors for rapid intervention on (non- compliance, missed KPIs and poor Network performances) Ensure all information required for Network reporting are gathered, accurate, analyzed, calculated, and reconciled

The purpose of the role is to assist with the monitoring and investigation of fraud events as it pertains to VodaPay Acquiring products and the VodaPay Wallet  Monitor transactions and fraud exceptions or alerts on regular bases dependent on the product type and association rules Provide daily reports on fraud monitoring and exception analysis Assist the fraud investigator in contacting customers, obtaining proof of transactional behaviour and where required report events to Vodacom Forensic investigators Assist the Team Lead Fraud in developing, testing and implementing fraud rules across product types Core competencies, knowledge and experience · Excellent analytical skills · Attention to detail · Diligence · Reporting and Advanced PowerPoint / Excel skills · Administrative Skills · Problem Solving Skills · Proactive and driven Matric, and 1 to 3 years experience within a RSA Bank’s fraud department dealing with Merchant/Card/Cheque Account Fraud and fraud investigations   Meeting daily SLA of attending and managing queries Process all new applications via VodaPay and / or VodaPay Vend daily Process all settlement queries as it pertains to VodaPay and / or VodaPay Vend daily Accuracy and delivering on stringent deadlines as it pertains to reporting and application capturing Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area Assisting with the settlement and balancing as well as operational support of VAS vendors

Role Purpose: The management of customer on-boarding and the billing administrative process ensuring billing accuracy, completeness, compliance and reliability. Manage accurate, timely, and compliant billing processes and ensure efficient revenue cycle management, resolve billing discrepancies, and provide support to Revenue Assurance. To manage all VBA companies billing in line with audit, statutory and revenue assurance policies and processes. Regular reporting of customer billing performance with key highlights on concerns with mitigating plans. Key accountabilities and decision ownership [max 5]:   Accountable for the overall billing integrity and customer management Provide support and guidance for data analysis activities to confirm usage profiles, contractual changes and spend baselines Perform pre-billing and post billing reconciliations Monthly reconciliations of revenue vs collections vs open invoices Reconciliation of output VAT to billed revenues Compliance to DOA and review and approval rules. Support Revenue Assurance policies and processes across all entities Good MS Office knowledge especially in Excel Excellent problem-solving skills Identify and process SLA network credits and/or penalties on process deficiencies Regular reporting on contract management completeness and billing accuracies Build relationship with customers/stakeholders on billing and collection Ability to interpret billing data, identify trends, and optimize processes Data analysis skills Good knowledge and understanding of billing in Sage Proactive attitude with continuous improvements Good communication skills, both written and verbal Strong people skills and demonstrable ability to deliver through others   Reporting & Analytics · Generate billing reports to identify trends and areas for improvement. Must have technical / professional qualifications: Matric (Essential) Degree or three-year Diploma finance and administration 3+ years’ experience in billing and administration Telecommunications experience will be an advantage  

Purpose of the job: To drive the strategies and brand equity as per global directive in order to achieve sales and profitability goals for the Brands.    Experience:• 10+ years experience in collection building brand or product management - essential• Merchandising, inventory management, OTB planning – essential• Industry and proven track record of success   Main Key Areas: Sales performance of the brand in the marketBrand managementMarket analyticsBuilding brand equityCommunicationBrand strategyLeadershipCompliance   Brand Management: Managing all aspects of the brand through the supply chain both tangible and intangible.Presenting quarterly review and progress on strategy to Country Manager and Financial Director.Presenting the brand strategy to directors, sales and marketing teams at internal meetings and conferences.Execute and support marketing campaigns in conjunction with the Marketing division aimed at communicating our brand message.Manage and supervise the operations of systems in terms of stock, sales projections and gross profit of the business unit.OTB management.Age stock management as per annual KPI’s.Ensure that collections are updated regularly online through stockists.   Market share and retail analytics: Together with Marketing team, perform regular market research studies to gather important brand data and competitive analysis to be included in quarterly reviews.Monthly analytics of brand performance in retail.Together with Marketing develop custom brand management plans for each product and submit updated summaries on brand exposure to management each month Conduct consumer and market research.Seek out new opportunities that fit with the brand and maximizing all opportunities for growth.Identify how the brand is currently positioned in the market   Critical outcomes: Market share growthBrand is efficiently and effectively managed to achieve or exceed sales targets.Effective marketing of the brand Gain competitive advantage Creation of brand identity Effective CRMThorough knowledge of the brand Strategic brand outcomes met.Brand targets both short and long term are met.Remain current with legislation in terms of the trading space.Optimize growth and performance. Ensure effective Management and deployment of allocated human resources to meet Company objectives. Minimal risk faced by Company   Main Key Areas: Sales performance of the brand in the marketBrand managementMarket analyticsBuilding brand equityCommunicationBrand strategyLeadershipCompliance   Market share and retail analytics: Together with Marketing team, perform regular market research studies to gather important brand data and competitive analysis to be included in quarterly reviews.Monthly analytics of brand performance in retail.Together with Marketing develop custom brand management plans for each product and submit updated summaries on brand exposure to management each month Conduct consumer and market research.Seek out new opportunities that fit with the brand and maximizing all opportunities for growth.Identify how our brand is currently positioned in the market Playing a key part in buying, sourcing and manufacturing of the brands products and ensuring all aspects of the supply chain align with the brand.Anticipate consumer trends and keep brand up to date   Brand Equity: Assist in the design of retail packaging as well as the creation of in-store marketing displays.Creating a brand plan and brand strategy and ensuring all aspects of the product or companies marketing and activities align with the ethos and goals of the brand.Creating an enduring brand message that results in increased sales, brand loyalty and improving market share.   Communication: Maintain contact with vendors and distributors to get critical input on how product design and implementation can be improvedSourcing suppliers and products that fitChampioning the brand internally making sure all elements of the company understand the brand and its goals.Working closely with all parts of the company to ensure commercial goals of the brand are met within the context of the brand.Developing and sustaining strong working relationships with all stakeholders.Communicate our brand personality internally and align company around foundational ideas.Regular contact with current and potential clients to identify their needs and level of satisfaction achieved with the product delivered.Leading and participating in business negotiations with main distributors, end users, retailers and customers.   Brand Strategy: Define strategies for sales/ profitability and positioning of brandDirect and control activities of sales, distribution, marketing and customer service to maximize the business unit profitability and achieve the weekly, monthly and yearly targets.   Leadership: Provides leadership and direction to the Commercial team.Ensures that there is clear focus and co-ordination of all activities; and that there are clearly communicated performance standards and objectives.Monitors and provides regular feedback on individual performance of immediate subordinates and takes appropriate action where necessary.Conduct performance reviews bi-annually.Appoints, in conjunction with HR appropriately qualified direct reports and ensures that they are fully utilized in terms of their skills set and experience.Acts as a Coach and Mentor to direct reports.Ensures that there are clear lines of communication both internally and externally at all times.Realistic forecasting of sales and volume for the brand ensuring all parts of the company are geared accordingly.   Compliance: Ensures compliance with internal policies, rules and procedures and legislation.Ensures compliance with relevant legal prescriptions and constraints.Ensures financial and administrative complianceEnsures compliance with BSO Policies, procedures and code-of-ethics requirements.Ensures that all safety measures/procedures are in place and any deviation from policy is dealt with decisively and promptly.  

Our client in the imports and exports sector is seeking an Electrician to join their team. MINIMUM REQUIREMENTS  Grade 12 Minimum 2 years Heavy duty [ Mining] Industry experience as an Electrician. Must be trade a tested Electrician. Knowledge and competent in the use and programming of Plc's, Mitsubishi, Siemens, and ABB. Knowledge of Scada systems and AS-I an added advantage. Knowledge of Conveyor Belt Safety Devices a Definite requirement. Know and apply relevant Maintenance regulations and specifications and industry standards. MAIN JOB FUNCTIONS  Diagnose and repair faults on low voltage transformers and equipment and Belt Loader. Inspect, Test, Maintain and Commission Ship to Shore Cranes, Inspect, Test, and Maintain Overhead Conveyor Belts. Maintain AC Variable Speed Drives [ Vacon]. Repair and Maintain 3 phase AC motor control gear. Maintain 3 phase & Single-Phase lighting Systems.

Our client, an expert in the Earthmoving Equipment industry, is looking for an experienced Earthmoving Foreman to join their team based in Durban MAIN JOB REQUIREMENTS Earthmoving technical qualification Supervisory experience  3 years experience with earthmoving equipment  Excellent Customer Service  

Our client, a leader in the automotive industry, is looking for a Creditors Administrator for a fixed term contract. MINIMUM REQUIREMENTS  Grade 12 Diploma or degree in Finance Management or equivalent  2 Years experience in similar position within the automotive industry  MAIN JOB FUNCTIONS Comply with Internal Controls  Submit information for relevant accruals  Prepare ledger balances and an initial trial balance including all reconciliations, Balance Sheet Accounts and supporting documentation  Load weekly bank transfers (creditors and wages)  Share payment forecast for cash forecast on a weekly basis   Prepare Credit Applications Reconcile Creditors balance to Creditors Statements and resolve queries Prepare and submit Creditor’s payments Forward remittance advice to Suppliers  Co-ordinate meetings, minor events and travel arrangements (Flights, Hotels, Transfers, Car Hire, etc.)  Identify improvement opportunities and make recommendations for improvements Participate in Continuous Improvement initiatives 

Primary Objective: Our client is looking for an experienced, results-driven Branch Manager to oversee operations in the Western Cape The ideal candidate will have a strong background in shipping and logistics and will be responsible for ensuring the continued growth of the company brand in the local market. You will lead the team in achieving business objectives, managing key customer relationships, and driving profitability while ensuring operational efficiency and exemplary customer service. The ideal candidate will need to possess strong leadership skills in both commercial and people management and have an entrepreneurial mindset to drive growth and profitability. As the face of the company, the Cape Town branch manager will be responsible for engaging and managing stakeholders, both internally and externally. Key Responsibilities: Strategic Leadership: Oversee the management of the Western Cape branch office and contribute to the strategic direction of the company. Differentiate the company from competitors through innovative strategies and superior service delivery. Optimize revenue generation and cost efficiency across all operations. Customer Relationship: Build and maintain strong relationships with key importers, exporters, and other stakeholders. Actively support sales staff in their activities, ensuring seamless customer engagement and satisfaction. Conduct regular customer visits and calls, maintaining up-to-date CRM records and reporting. Build and maintain strong relationships with reefer customers, ensuring a deep understanding of their specific needs, including temperature-sensitive logistics requirements and time-critical deliveries. CRM Management - Maintain accurate and up-to-date records of customer interactions, preferences, and service agreements in the company’s CRM system, ensuring transparency and accountability in all customer dealings. Operational Excellence: Manage and monitor export-booking performance, ensuring optimal slot utilization for both laden and empty allocations. Oversee equipment supply, claims resolution, and vessel operations to ensure high productivity and service standards from all vendors. Provide support for vessel operations, including comprehensive assistance in operational functions as needed. Refrigerated Cargo responsibilities Service Excellence -act as the primary point of contact for reefer customers, ensuring seamless communication and timely resolution of any service issues, including equipment availability, transit schedules, and claims management. Proactive Support - provide consultative support to customers by offering insights into best practices for cargo care, innovative shipping solutions, and updates on industry regulations affecting refrigerated goods. Business Growth - identify opportunities to upsell or cross-sell value-added services, such as temperature monitoring technologies, dedicated reefer equipment, or customized logistics solutions. Customer Feedback and Insights - Regularly gather and analyze customer feedback to improve service offerings and maintain a competitive edge in the reefer shipping market. Market Intelligence - stay informed on market trends and competitor activities in the reefer segment, sharing relevant insights with customers to strengthen partnerships and build trust. Key Account Management - Take ownership of key reefer commercial accounts, ensuring dedicated support and developing tailored solutions to meet complex logistical needs. Team Management: Lead and manage branch staff to maximize productivity while ensuring compliance with labour laws and company procedures. Foster a positive and collaborative work environment, promoting professional growth and teamwork. Marketing and Reporting: Oversee marketing, import, export, and operational activities at the branch level. Prepare and submit daily, weekly, and monthly performance reports as required.   Skills and Experience Required: Strong operational expertise in both import and export freight management. Experienced in proactive problem-solving, and the ability to align business strategies with customer needs, all critical for fostering trust and loyalty among reefer customers Demonstrable experience in handling reefer cargo and associated complexities. Proven leadership and team management skills in a high-paced environment. Excellent interpersonal, negotiation, and customer relationship management abilities. Solid understanding of financial management, budgeting, and cost control.

Revenue & Debtor Management Processing supplier invoices Ensure agency fee debit notes are produced & processed within 48 hours of the vessel sailing Check & forward Monthly statements to customers Follow up on queries Monitoring debtors balances outside credit terms Prepare weekly debtors report for review with the branch manager & follow up outstandings Creditors Processing trade creditors Releasing disbursement & trade creditors for payment Clear Central Support supplier recon queries Complete cheque requisitions for urgent payments Open new suppliers accounts in Vos Disbursement Control Completing Port Disbursement Accounts on VOS desktop and VOS web Check Pd’s for accuracy & completeness off PD accounts Sub schedules and analysis as required for passenger liner customers Completing centralized customer statements Assist ops finance clerks during peak periods & when on leave Other functions Maintaining prudent accounting controls over the branch income and expenditure Strict adherence to the companies policies & procedure Any other ad-hoc duties that may be required within the finance department Requirements: Matric (Grade 12) with grade 12 Accounting & Maths Completed Accounting Degree or Diploma would be an advantage Minimum 5 yrs practical accounting experience Good command of English and good communication and interpersonal skills Computer literate (MS Office) Knowledge and experience of accounting software i.e. Accpac An understanding of basic accounting principles and able to reconcile general ledger /key supplier accounts A good understanding of tax principles Visible initiative and drive together with flexibility are key attributes required The ability to work independently under pressure according to tight deadlines is imperative Ability to work effectively as part of a team Able to establish & maintain effective relationships with superiors, colleagues, clients and suppliers Able to develop sound internal customer relationships Uses IT for controlling and improving work results Commitment to complying with company ethics Further critical attributes include a meticulous approach, attention to detail and a high level of conscientiousness To be proactive and well motivated Good planning & organisational skills Available to work outside of normal working hours as/ when required Valid Code 08 Driver’s License

MAIN JOB FUNCTIONS  Monitor vessels and stacks dates Check rates with lines Receive files and make appropriate bookings Check and confirm bookings Liaise with traders to check goods are ready for loading Liaise with warehouse for loading Liaise with transporters Pre advise containers into stack Do all customs entries , certificates, cargo dues and instructions to lines using cargowise Reverse the above process for imports. The individual must know how to frame a SAD500/ SAD550 , EUR1 and SADC Knowledge of export documents essential . 2-5 years experience

Oversee and manage core accounting functions, including invoicing, accounts receivable, accounts payable, general ledger, and financial reporting Prepare and present accurate and timely financial statements and reports to senior management Supplier procurement and creditor reconciliation authorizations Manage the vessel payments Manage the port disbursement accounts Reconcile individual vessel files to validate amounts in the ledger Monthly reconciliations and reporting Tax and Vat submissions Manage all audit requirements and are met on time and with accuracy Stay informed on local industry trends and regulatory changes, ensuring the company's financial practices remain compliant Forecast quarterly balance sheets, income statements and cash flows, Assist and support the Finance Director with the month end, budgeting and financial year end processes, Assist with the preparation of the accounting and tax packs at year end, Assist the Finance Dept with adhoc assignments for example, performing internal control procedures for inventory and assets, etc.   Requirements: Matric (grade 12) Completed Accounting Diploma or Degree Min 5 years of industry experience Min 5 years in a managerial role Computer literate (Excel and MS Word) Knowledge of any accounting system is a requirement ie, AccPac, Pastel, etc, Ability to interpret balance sheets, income statements and cash flows, Sound knowledge of tax principles and regulations, Sound knowledge of the characteristics of internal control, Visible initiative and drive together with flexibility are key attributes required, The ability to work independently under pressure according to tight deadlines is imperative, Further critical attributes include a meticulous approach, attention to detail and a high level of conscientiousness, Available to work flexible hours Drivers licence (Code 08)

Revenue & Debtor Management Processing supplier invoices Ensure agency fee debit notes are produced & processed within 48 hours of the vessel sailing Check & forward Monthly statements to customers Follow up on queries Monitoring debtors balances outside credit terms Prepare weekly debtors report for review with the branch manager & follow up outstandings Creditors Processing trade creditors Releasing disbursement & trade creditors for payment Clear Central Support supplier recon queries Complete cheque requisitions for urgent payments Open new suppliers accounts in Vos Disbursement Control Completing Port Disbursement Accounts on VOS desktop and VOS web Check Pd’s for accuracy & completeness off PD accounts Sub schedules and analysis as required for passenger liner customers Completing centralized customer statements Assist ops finance clerks during peak periods & when on leave Other functions Maintaining prudent accounting controls over the branch income and expenditure Strict adherence to the companies policies & procedure Any other ad-hoc duties that may be required within the finance department   Requirements: Matric (Grade 12) with grade 12 Accounting & Maths Completed Accounting Degree or Diploma would be an advantage Minimum 5 yrs practical accounting experience Good command of English and good communication and interpersonal skills Computer literate (MS Office) Knowledge and experience of accounting software i.e. Accpac An understanding of basic accounting principles and able to reconcile general ledger /key supplier accounts A good understanding of tax principles Visible initiative and drive together with flexibility are key attributes required The ability to work independently under pressure according to tight deadlines is imperative Ability to work effectively as part of a team Able to establish & maintain effective relationships with superiors, colleagues, clients and suppliers Able to develop sound internal customer relationships Uses IT for controlling and improving work results Commitment to complying with company ethics Further critical attributes include a meticulous approach, attention to detail and a high level of conscientiousness To be proactive and well motivated Good planning & organisational skills Available to work outside of normal working hours as/ when required Valid Code 08 Driver’s License

Our client, a leader in the freight and cargo industry, is looking for an experienced Outbound Customer Service Agent to join their dynamic team. JOB PURPOSE To control and manage the entire file process for their trades. QUALIFICATIONS/SKILLS • Matric • An additional qualification in this field is preferred. • Microsoft Office  KEY PERFORMANCE AREAS • Maintain and update sailing schedule. • Manage and monitor bookings with shipping (include monitoring daily stack dates) • Process bookings and send booking confirmation to customers. • Follow up on Quotes to fill up under utilised containers. • Clear Internal Sentry (latency) reports. • Strategic container planning to get the best utilization per container. • Handling Hazardous applications / paperwork • Send transport and packing instructions to warehouse and transporter. • Send empty depot releases to shipping line prior to container collection. • Receive all required shipping documents: Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate. • Process shipping line’s shipping instruction • Prepare required trade documents (EG CNCA for Luanda) • Invoice customers • Process creditor invoices • Submit RCG to SARS • Print, stamp, and release bills for customer collection • Process cargo dues • Process acquittals to shipping line. • Cost, close and post file • Tracking (as back up to Clerks)     1st leg container tracking     1st leg cargo release dates     2nd leg cargo release dates • USA - AMS filing / EUR – ENS filing. • Issue telex releases as per SOP. • Emails – assigning emails within the given timeslot, reading, and replying to emails within 6 working hours of receipt. • Back up for appointed Buddy. • Assist with training staff members.

Events Curator   Our client is looking for a talented Events Curator to oversee the planning, coordination, and execution of diverse ticketed and non-ticketed events across South Africa. This role demands creativity, meticulous attention to detail, and the ability to cater to a broad spectrum of clients with varying event genres and preferences. Duties Include (but are not limited to): Conceptualize, plan, and execute a variety of events including concerts, festivals, corporate events, charity galas, product launches, and more. Ensure seamless logistics management, including venue selection, catering, décor, technical requirements, and staffing. Develop and manage comprehensive event budgets, ensuring financial targets are met. Collaborate closely with clients to understand their event objectives, preferences, and target audience. Provide expert guidance and innovative ideas to tailor events to client specifications and enhance overall guest experience. Identify, negotiate with, and manage relationships with vendors, suppliers, and contractors to secure services and products within budget and timeline constraints. Coordinate closely with external partners to ensure all deliverables meet quality standards and client expectations. Partner with marketing teams to develop and implement effective promotional strategies and campaigns for events. Utilize digital marketing channels, social media platforms, and traditional advertising methods to maximize event attendance and engagement. Oversee all aspects of event operations on-site, including setup, registration, attendee management, and troubleshooting. Conduct thorough post-event evaluations to assess event success, gather attendee feedback, and identify areas for improvement. Prepare comprehensive event reports and analysis to inform future event planning strategies and client recommendations. Ensure compliance with health, safety, and legal regulations throughout the event duration. Requirements: Must have Matric Proven experience as an Events Curator or similar role, with a strong track record in planning and executing diverse events. Bachelor’s degree in Event Management, Hospitality Management, Marketing, or related field preferred MUST COME FROM HASPOTALITY INDUSTRY Must have own vehicle Flexibility to work evenings, weekends, and travel as required to oversee events across South Africa. Must have experience with invoicing, costing and experience with dealing with clients and suppliers. Excellent project management skills, including budget management, resource allocation, and timeline adherence. Exceptional interpersonal and communication abilities to effectively liaise with clients, vendors, and team members. Creative problem-solving skills to address challenges and ensure smooth event operations. Familiarity with South African event industry practices, venues, suppliers, and regulatory requirements is advantageous. Benefits: Competitive salary package based on experience and qualifications. Opportunities for professional growth and development within a dynamic events management environment. Chance to contribute to and shape memorable events that cater to diverse client needs and preferences across South Africa.    

Requirements: Education, experience and competencies Grade 12/ Matriculation  Theatre experience required  Private hospital experience would be an added advantage Proof of registration with SANC Required to word flexible hours  Required to do after hours call work     Main job function Ensuring that the theatre conforms to all medico-legal aspects relative to the healthcare industry  Ensure the highest quality of services is provided to all participating Drs, patients and staff  Ensuring stock are correctly recorded, received, and appropriately stored Ensure the smooth running of the nurses station  Communication on a professional level with Doctors, patients, visitors and general hospital staff    Duties and responsibilities will include, but is not limited to the following: Accountability and responsibility  Ensuring that accurate stock counts are performed when required Ensuring that stock is accounted for, and equipment is maintained  Ensuring that all patient billing is performed accurately  Ensuring that all theatre duties are performed  Ensuring that responsibility is taken for all theatre instruments used and repacked via CSSD        

Requirements: Education, experience and competencies required:   Degree/ Diploma:  General Nursing Science with Midwifery Post Basic Diploma in Nursing Administration required (SANC Registered) Post Basic Diploma in Trauma/ Critical Care Nursing (SANC Registered) would be an added advantage  Minimum of 5 (five) years nursing experience in a private hospital required Previous Night Supervisor experience would be an added advantage  Hands on approach  2025 SANC Annual Practicing Certificate, indicating all qualifications required  Willing to work flexible hours - Night duty only    Main purpose of the job:  Ensuring that the hospital conforms to all medico-legal aspects relative to the healthcare industry Ensure the highest quality of service is provided to all participating Doctors, patients and staff  Ensuring stocks are correctly recorded, received and appropriately stored  Ensure the smooth running of the hospital during the on-duty night shifts  Communication on a professional level with doctors, patients, visitors and general hospital staff    Involvement in the operation requires the following duties and responsibilities:  Accountability and responsibility  Meeting all the required outputs as stipulated by the Job Guidelines Ensuring that accurate stock counts are performed when required  Ensuring that stock is accounted for and equipment is maintained  Ensuring that all patient billing is performed accurately  Ensuring that on-going in service education is performed        

Provide outstanding service delivery to Clients. Ensure successful renewal of insurance contracts. Prepare for and understand the importance of client profitability by researching and analysing the business. Keep abreast with the insurance markets (both local and overseas). Foster of sound working relationships with other functional business units. Identify new business opportunities and cross sell within the business. Drive growth within clients outside of transactional insurance. Assist in developing and mentoring junior staff.   Job requirements: Minimum of 5 years appropriate experience in the sales and client service delivery function. Relevant formal qualification / NQF 5. Minimum 150 credits and have passed RE 1 Examination. Have a valid driver’s license and willingness to travel nationally. Excellent negotiation skills.    Client Retention & New Business Development: Description: This KPI assesses the Accounts Executive’s ability to retain existing clients and bring in new clients to expand the customer base. It reflects the executive’s skill in building strong relationships with clients while actively seeking opportunities to grow the business. Metric: Client retention rate, number of new clients acquired. Target: Increase client retention by 10% and acquire a minimum of 5 new clients per quarter. Scoring: The Accounts Executive is scored based on achieving the targets for client retention and new client acquisition. Higher scores are given for exceeding the targets.   Renewal Presentation & Credit Control: Description: This KPI evaluates the Accounts Executive’s effectiveness in presenting renewal terms to clients and managing credit control. It measures the executive’s competence in negotiating favorable terms for renewals and in ensuring timely payment by clients to maintain financial stability. Metric: Successful renewal presentations, reduction in outstanding debtors. Target: Successfully present renewal terms to 90% of existing clients, and reduce outstanding debtors by 15%. Scoring: The Accounts Executive’s performance is evaluated based on the success rate of renewal presentations and the reduction in outstanding debtors. Higher scores are awarded for meeting or surpassing the targets.   Meeting Deadlines & Efficient Service Delivery: Description: This KPI focuses on the Accounts Executive’s performance in meeting deadlines for assigned tasks and delivering efficient service. It gauges the executive’s time management skills, ability to prioritize tasks, and commitment to providing high-quality service within established timeframes. Metric: Timeliness of task completion. Target: Meet or exceed deadlines for 95% of assigned tasks. Scoring: The Accounts Executive’s performance is measured based on the ability to consistently meet deadlines. Higher scores are given for a higher percentage of tasks completed on time.   Client Growth & Account Management: Description: This KPI tracks the growth of revenue from existing accounts and highlights the executive’s capability in effective account management. It measures the executive’s strategic approach to nurturing existing relationships, identifying upselling opportunities, and maximizing revenue from the current client portfolio. Metric: Growth of revenue from existing accounts. Target: Achieve a 10% growth in revenue from existing accounts over the fiscal year. Scoring: The Accounts Executive’s performance is assessed based on the revenue growth achieved from existing accounts. Higher scores are awarded for exceeding the revenue growth target.

PURPOSE OF JOB: Responsible for all aspects of the Underwriting and Insurance Administration activities ensuring the service delivery to Brokers   KEY AREAS OF THE JOB: Responsible for All Insurance underwriting. Maintain, and revise service level agreements with brokers for the company. Identify potential areas of underwriting exposure and risk and implement corrective measures. Provide reports on a regular basis to the Director and keep them informed of any changes, risks etc. MAJOR TASK HEADINGS OR KEY PERFORMANCE AREAS: Ensure that terms provided to brokers/reinsurers are in line with facility authority. Where this is not possible, to advise Insurers and obtain their agreement. Manage the expectations of the brokers/reinsurers. Handling of general broker queries in line with the products being sold. Receive, refer and present terms for new business, renewals and endorsements in line with pre-agreed mandates as detailed in the various binders Prepare and load business onto insurance system and ensure that all debits are raised. Follow-up of renewal terms with brokers; obtain the necessary proposals well in advance. Manage the relationship with the insurance IT system providers. Investigate more efficient processes and implement changes that will enhance efficiencies. Process all cancellations on the insurance system. Credit control Ensure premiums are paid across to Underwriters in line with the premium payment warranties as detailed in the binders; by the finance department. Advise brokers regarding unpaid premium. Request refunds from accounts department. Ensure that risks are underwritten and that binder profitably is maintained and profit commissions monitored regularly. Should profitability deteriorate, problem areas to be identified and corrective underwriting action taken. Prepare annual binder submission packs. Maintain binder triangulations monthly implement standardized reporting to this effect. Ensure that claims are handled timeously and that estimates are updates quarterly, by the claims department.   COMPETENCIES AND PERSONAL SKILLS: Strong understanding and knowledge of: Lloyds Binders Underwriting Profit Commissions Management reporting Superior written and verbal communications skills. Strong project management skills with demonstrated ability to multi-task and set priorities within tight timelines. Flexible and open to changing priorities and managing multiple tasks simultaneously within timeframes. Ability to perform a host of administrative functions. Ability to manage the expectations of internal clients. Excellent interpersonal skills Knowledge of various insurance products.   EDUCATION AND EXPERIENCE: Relevant FSB qualification. A minimum of ten years relevant experience in the short-term insurance industry. Computer Literate. Relevant insurance qualification.

Description:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt• To follow up on non-payments• To negotiate payments on accounts• Make split second decisions on locking and unlocking’s• To collect 100% of targets• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers• Ability to liaise with EHODS & Executives• Work under extreme and constant pressure• Ability to summarise account status in once glance and negotiate with debtor telephonically• Contact Centre and Dialler Acumen• Very strong and advance negotiation skills• Assisting and empowering customer care staff in collections related callsPerson SpecificationBehaviour Technical / Professional ExpertiseExtreme Importance• Delivering Results and Meeting Customer Expectations• Persuading and Influencing• Relating and Networking• Achieving Personal Work Goals and Objectives• Entrepreneurial and Creative Thinking• Analysing• Dealing with Prestige and influential customers• Empowering and working with Internal Vodacom staffHigh Importance• Deciding and Initiating Action• Following Instructions and Procedures• Adapting and Responding to Change• Coping with Pressures and Setbacks• Writing and Reporting• Applying Expertise and Technology• Planning and Organizing• Adhering to Principles and Values• Presenting and Communicating InformationModerate Importance• Learning and Researching• Working with People• Creating and InnovatingJob Knowledge:• Consumer and Corporate credit• MS Excel advanced• Eppix• C3D• Morpheus ii• iCap• Tallyman• Credit Bureau• Converged Business knowledgeJob Related Skills:• Interpersonal skills• Negotiation skills (ability to liaise with CEO’s, FM’s and IT Managers, EHODS & executive Heads)• Excellent communication skills• Attention to detail• Analytical and investigative mindJob Experience & Education:• 2-5 years of Credit control experience• 1 Year Financial reconciliation experience• Experience in dealing with 3rd Parties to resolve account disputes• Experience in dealing with EHODS, Exec Heads & other key stakeholdersEducation:• Matric - essential• Diploma in Credit Management would be an advantage

Sage X3 knowledge  Hardware and software maintenance skills is a must IT qualifications – A+, N+ MCITP, MCSE SQL Administration

Position Summary:•Responsible for timely and successful closing the month-end, quarter-end and year-end closing forSouth Africa in coordination and collaboration with the Mauritius Quality Service Centre (QSC),•Point of entry and responsible for timely preparation and completion of Annual Financial Statements•Audit.•Point of entry for corporate audit, coordinate and collaborate with BU Directors to close audits.•Responsible for Taxation in South Africa.•Point of entry for Region / HQ queries related to the Trial balance and reporting.•Managing the variety of stakeholder for the meeting Area’s objectives and KPI’s.•Budgeting and forecasting for overhead costs, CAPEX and DND revenue for the Area.   Key Functions and Accountabilities:•Oversee the completeness and accuracy of all General Ledger accounts.•Responsible for timeous and accurate month-end, quarterly and year-end closing as per guidelines.•Responsible for accurate and timely submission of quarterly overhead budgets and forecast including Detention & Demurrage revenue, investments, IFRS16 leases, etc.•Coordinate maintenance and improvement of processes together with the QSC, Area / Region.•Responsible for achievement of all targets in BA by working closely with the QSC, Area / Region.•Responsible for timely preparation of annual financial statements by coordinating with external service providers.•Responsible for calculation and submit all tax returns in an accurate and timely manner and attending, closing of taxation / vat audits and assessments.•Is the point of entry for financial audit queries / requests, ensuring timeous closure of all audit topics.•Responsible to follow up, close off all audit queries.•Assist with and report to corporate audit to confirm the closure of audit queries.•Implement and monitor processes to avoid the recurrence of audit findings together with introducing. Preventive processes to reduce and eventually eliminate audit findings.•Work with all departments to proactively implement measure to prevent revenue leakage and overcharging on the Operational side.•Produce and maintain management report packs to constructively address matters of risk and possible financial loss.•Travel to Third party agents countries for audit and face to face meetings if needed.•Must escalate Country and Area requirements to relevant stakeholders in order for Area to successfully meet our objectives and KPI’s.•Hold regular meetings with QSC.•Keep abreast of developments in Customer Services, Sales, Operations to inform Management of impact of changes as well as ensure our processes.•Preparing cost and revenue analysis, trends, Business cases, PowerPoint presentations for the Area /Country•Adhoc requests from Management.•Drive innovation to create meaningful reporting and to address critical topics.   Skills and Knowledge Required:•Related Tertiary qualification and/or related experience.•Strong management accounting, financial accounting and tax experience.•Strong internal audit experience

Month End Process: Reconcile monthly collection tapes per Insurer and Broker and balance back to Bank Reconcile insurer bank accounts to Bordereaux after close off and the 16th of the month (Clearing recon) Binder recon across different binder entities / brokers Ensuring premium allocated or transferred to the correct month Agent bordereaux to be reconciled and paid by the 28th of the month. Insurer premium loaded on the 12th to be paid by the 15th of the month. Rejections uploaded daily and matched to PowerBi. Allocate Deposits daily and keep track of unallocated deposits for weekly follow up with brokers. Reconcile bank ledger with rejections, deposits and refunds before close off Binders checked against binder list and bord sent to finance for invoicing Claim payments and send POP/Statements to claims department Payments Daily Cover to be reconciled and paid over to Qsure Any changes in process to be communicated with Training co Ordinator and Internal TIAl team to update manuals and training to be provided to team.   REPORTING New reporting requests to be discussed and specified with the requesting party to get an understanding of what is being requested. Request logged with Internal TIAL team Follow up on CRS’s relating to Business unit Testing of new reports Any errors on reports to be investigated and CRS logged with the internal TIAL team. Have discussions to explain request or provide more information. Documentation to be completed when logging a CRS.   DEBTORS/CREDITORS: You will be responsible for the following: Broker Queries to be investigated and advised Insurer queries to be investigated and relevant department informed to amend policies Ensure proper debtor’s controls are implemented and adhered to thus reducing the risk of bad debt and late collections. Ensure proper payment controls are implemented and adhered to thus reducing the risk of over payment, early payment, fraudulent payment, and misallocations to policies. Propose and implement improvements in internal controls to facilitate accurate and timely reporting.   GENERAL: You will be responsible for the following: Develop external relationships with appropriate contacts (insurers, bankers, and brokers) Keep abreast of changes in financial regulations and legislation. Develop operational mechanisms that minimize financial risk. Communicate with other business units to ensure that premium is reconciled in the correct entity and paid over from the correct entity. Communicate any changes regarding rules and processes to the relevant parties 

Our client, a leader in the Shipping and logistics industry, is looking for an experienced Import Manager to join their team.  Position reports to: Branch Manager  MAIN JOB REQUIREMENTS  Grade 12 Tertiary Freight qualification Shipshape or similar knowledge Knowledge of Incoterms Several years industry experience in operations Technology orientated and systems driven MAIN JOB FUNCTIONS Managing the operations depts- Forwarding, Registration, Entries, Releases, Transport, NVOCC and Warehouse Managing servicing and maintaining existing business Managing operational systems and controls Assist in negotiating rates with transporters Managing of staff with HR Assist in management of Invoicing and Estimates dept when needed Managing discipline and training of the staff in operations, with HR Quality checks on shipping files- Invoicing and endorsements Manage accrual and provisional revenue for Imports dept Deal with des Deal with disbursement files queries Management of the operational systems, IT and processes Sign and approve EFT over R 50 000 and petty cash requisitions Follow up on cash customers and payments Manage Imports Shipment number records Approve staff leave in the Imports dept Conduct regular internal quality checks with staff ie email, edocs and KPI times are maintained Adhere to company policies and undertake disciplinary action if necessary Monitor SOPs and document flow in the Imports dept Assist and monitor the paperless file process Monitor and assist with debtors limits Conduct bi- annual audit on transporters Monitor transport rates Maintain high staff morale Maintain fixed assets of staff in the Imports dept Customer service skills- able to handle demanding customer environment Excellent communication skills Strong work ethic and dedication to meeting deadlines and achieving goals. Contribute to the overall success of the business, understanding process flow and implement changes on an operational level Strong operational experience and able to handle an ever changing environment

Our client, a leader in the Shipping and logistics industry, is looking for an experienced Business Development Manager to join their dynamic Cape Town team. Position reporting to: Managing Director MINIMUM REQUIREMENTS  Grade 12 Tertiary Freight qualification is advantageous. Shipshape or similar knowledge Several years industry experience, supply chain, warehousing, management, operations Leadership role MAIN JOB FUNCTIONS  Acquisition of new business – minimum target twice basic salary Required to have a minimum of 10 ongoing target accounts Regular client calls on a rotational basis Attend events such as exhibitions and conferences Identify areas where customers need support and or attend to complaints, including the collection of overdue accounts Focus on re-securing lost business and stabilize and retain threatened loss of business Manager your sales pipeline and submit a weekly report every Friday Ensure monthly collation of sales reports Monitor competitor activity and trends Assist with estimates and update the estimate register where the need arises. Follow up on the outcome of the estimates Appraise yourself with digital/social media and marketing strategies Educate your clients on Shipshape Syntrac (internal software) by selling the advantages of our systems Benefits of our AEO status Implement your activities on the CRM - Shipshape Build good working relationships with operational staff and sales team Manage and arrange customer workshops if and when required Assist with debtors Any other duties associated with this passion. Assist with promotions and golf days

Core Knowledge & Skills:   MATRIC + 5 YEARS SHIPPING EXPERIENCE RELEVANT SHIPPING COURSES HIGH LEVEL WORK ACCURACY FULLY COMPUTER LITERATE – MS OFFICE, EXCEL, WORD, OUTLOOK AND POWERPOINT EXCELLENT INTERPERSONAL SKILLS (WRITTEN AND VERBAL COMMUNICATION SKILLS) EXCELLENT CUSTOMER SERVICE RELATIONSHIP SKILLS KNOWLEDGE OF CLIENTS AND MARKETS KNOWLEDGE OF RESTIRCTIONS ATG VARIOUS PORTS AND COMMODITIES     DUTIES:   Bookings for all trades – Dry and Reefer Firming up of bookings prior to firm stacks Rechecking rates on bookings prior to stacks firming Verifying of DG and non DG lists Application for acceptance of hazardous cargo/special equipment and stowage requests. Update LMS addon to obtain DG certificates. Amending routing or connecting vessels as per Trade instruction Send email to respective POD for all freight collect shipments Daily updating of EDI, which is downloaded into Dinamix – importing of vessel files 3 times a day Clearing of errors on Dinamix after EDI processed Requesting for space from Branches when allocation has been reached. Assisting customers with e-Commerce support ie. Customer creation/ Registration and log in/booking capture Approving e-Commerce Customers Customer Code creation on LMS and Dinamix Requesting KYC documentation from clients and Customer integration updates in LMS Daily telesales – minimum of 10 calls per day and reported daily. Canvassing for both import/export bound cargoes Updating of export client stats for all trades Customer record update (All trades). Monthly allocation report for all trades Compile weekly sales meeting minutes. Prepare e-commerce report and submit to WARO every Friday. Capture stats in Dinamix for both imports and exports. Follow ups with Branches to ensure import and export manifests are completed for month end reporting Submitting surveys for new trades Negotiate and quote freight rates upon approval and send to clients Requesting rates and free time from MD Application for detention and demurrage requests Assisting internal and external customers with queries. Assist both import and export clients with queries and transshipment details on both import/export legs Export RFA’s and Free time for all shipments to be done and approved prior vessel ETD Advise clients of all new increases of rates/BAF/surcharges, etc. Managing mail queue. General typing and filing Attend annual Marketing Conference Assist with cocktail function if in Durban Give clear handover info to Customer Service / customer profile update Supports the Sales Executives he/she is working with and handles incl. commercial follow up activities such as customer request and issue handling. Production of Sales materials to be used by Sales Executives Compiles local tenders (Requesting of freight rates from Trade management to arrange and provide bidding confirmation to customers) Follow-up with key customers on performance rates quarterly and monthly spot rates / monitor rates about to expire and lead the renewal process Perform market identification and feed Sales Exec and Inside Sales with new prospects Provide up-to-date market situation & weekly summary report of each trades to PIL management Track the VAS performance and push for more Following payment settlement from customer

The Business Development Consultant will be tasked with expanding revenues by acquiring new enterprise customers through both direct and indirect channels. Additionally, they will be responsible for enhancing revenue from selected existing allocated customers. You will also serve as an ambassador for the company fostering brand awareness and showcasing our capabilities within the ICT/ISP sector. Establishing an image that aligns with the company's vision and distinguishes it from competitors is a primary objective. Additionally, you will be expected to influence and manage decision makers within customers.   Key Responsibilities: Planning and executing portfolio sales strategies. Develop and execute sales strategies for assigned portfolio segments, ensuring alignment with overall company objectives. Maintain strong C-level relationships with clients, providing consultation, support and guidance. Work collaboratively within the sales team, providing mentorship and support to junior associates as needed. Support client on-boarding from the sales cycle to technical hand over, ensure knowledge transfer on accounts between teams. Build and mentor the relationship with key partners and customers across regions. Comprehensive knowledge of the entire client portfolio and actively identify new opportunities. Strong technical and industry knowledge to provide consistent messaging to clients. Research new products to meet the needs of the client and the corresponding “Go-to-Market” strategy. Maintain a portfolio P&L with a drive toward profitability (margin and top line growth) and renegotiate customer contracts to ensure profitability. Gain a thorough understanding of the client’s business and identify areas of opportunity for providing value added business solutions. Quarterly travel required. Perform quarterly reviews for all clients. Monitor industry and company news to determine future trends as well as manage reporting to gauge account health. Ensure complete and accurate information is entered into Pipeline. Strategize with Customer Teams for analysis and delivery of Business Value Assessments to provide client strategy and value. Maintain a Mid-level relationship with customers and provide consultation, support, and guidance. Work both individually and as part of a team where appropriate. Fulfil any training and/or examination requirements as per the Company’s skills and certification matrix. Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as reasonably requested by a member of the company. Regularly familiarise yourself with the company’s portfolio of Products and Services, Customers, Suppliers, and internal Procedures. Be always a professional and courteous representative for the company.   Key Relationships Experience with D and M level management essential both with internal and external stakeholders. Forge strong relationships with internal team members for collaboration and support. Establish and maintain relationships with clients, partners and industry stakeholders at all levels. Collaborate effectively with cross-functional teams to ensure client success and satisfaction.   Necessary Experience and/or Qualification Minimum of 7 years of experience in strategic sales roles, preferably within the ICT industry. Knowledge in selling across ICT business services. Strong existing business relationships with customers in target industries. Extremely comfortable dealing at C levels executives. Strong negotiation skills with experience in contract negotiation and closing deals with significant annual contract values. Demonstrated history of effective client management and sales accomplishments, showcasing expertise in complex solution sales and consistently meeting annual targets. International sales experience advantageous. Capacity to work extended hours and a history of meeting specified deadlines consistently. Ability to work effectively under pressure by handling multiple priorities.   Personal Skills/Competencies Required Be an ambassador for the company, ensuring awareness of the brand and its capabilities within the ICT /Telecommunications environment. Creating an image that upholds the company vision in the eyes of the customer is a key objective that uniquely separates from its competitors. Excellent skills in negotiation, closing and follow-up skills, with consultative sales focus for selling services and solutions, with the ability to articulate complex ideas clearly and concisely. Maintain a very high level of personal and professional integrity and trustworthiness. Strong written and verbal skills. Positive and winning attitude. Ability to work independently. Administratively competent to provide accurate documentation, proposals, and internal procedural process requirements. Strong analytical and problem-solving skills, with a focus on delivering innovative solutions. Strategic thinker with a proactive and forward-looking approach to identifying opportunities and mitigating risks. High level of integrity, professionalism, and ethical conduct in all business interactions.

The Business Development Consultant will be tasked with expanding revenues by acquiring new enterprise customers through both direct and indirect channels. Additionally, they will be responsible for enhancing revenue from selected existing allocated customers. You will also serve as an ambassador for the company fostering brand awareness and showcasing our capabilities within the ICT/ISP sector. Establishing an image that aligns with the company's vision and distinguishes it from competitors is a primary objective. Additionally, you will be expected to influence and manage decision makers within customers.   Key Responsibilities: Planning and executing portfolio sales strategies. Develop and execute sales strategies for assigned portfolio segments, ensuring alignment with overall company objectives. Maintain strong C-level relationships with clients, providing consultation, support and guidance. Work collaboratively within the sales team, providing mentorship and support to junior associates as needed. Support client on-boarding from the sales cycle to technical hand over, ensure knowledge transfer on accounts between teams. Build and mentor the relationship with key partners and customers across regions. Comprehensive knowledge of the entire client portfolio and actively identify new opportunities. Strong technical and industry knowledge to provide consistent messaging to clients. Research new products to meet the needs of the client and the corresponding “Go-to-Market” strategy. Maintain a portfolio P&L with a drive toward profitability (margin and top line growth) and renegotiate customer contracts to ensure profitability. Gain a thorough understanding of the client’s business and identify areas of opportunity for providing value added business solutions. Quarterly travel required. Perform quarterly reviews for all clients. Monitor industry and company news to determine future trends as well as manage reporting to gauge account health. Ensure complete and accurate information is entered into Pipeline. Strategize with Customer Teams for analysis and delivery of Business Value Assessments to provide client strategy and value. Maintain a Mid-level relationship with customers and provide consultation, support, and guidance. Work both individually and as part of a team where appropriate. Fulfil any training and/or examination requirements as per the Company’s skills and certification matrix. Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as reasonably requested by a member of the company. Regularly familiarise yourself with the company’s portfolio of Products and Services, Customers, Suppliers, and internal Procedures. Be always a professional and courteous representative for the company.   Key Relationships Experience with D and M level management essential both with internal and external stakeholders. Forge strong relationships with internal team members for collaboration and support. Establish and maintain relationships with clients, partners and industry stakeholders at all levels. Collaborate effectively with cross-functional teams to ensure client success and satisfaction.   Necessary Experience and/or Qualification Minimum of 7 years of experience in strategic sales roles, preferably within the ICT industry. Knowledge in selling across ICT business services. Strong existing business relationships with customers in target industries. Extremely comfortable dealing at C levels executives. Strong negotiation skills with experience in contract negotiation and closing deals with significant annual contract values. Demonstrated history of effective client management and sales accomplishments, showcasing expertise in complex solution sales and consistently meeting annual targets. International sales experience advantageous. Capacity to work extended hours and a history of meeting specified deadlines consistently. Ability to work effectively under pressure by handling multiple priorities.   Personal Skills/Competencies Required Be an ambassador for the company, ensuring awareness of the brand and its capabilities within the ICT /Telecommunications environment. Creating an image that upholds the company vision in the eyes of the customer is a key objective that uniquely separates  from its competitors. Excellent skills in negotiation, closing and follow-up skills, with consultative sales focus for selling services and solutions, with the ability to articulate complex ideas clearly and concisely. Maintain a very high level of personal and professional integrity and trustworthiness. Strong written and verbal skills. Positive and winning attitude. Ability to work independently. Administratively competent to provide accurate documentation, proposals, and internal procedural process requirements. Strong analytical and problem-solving skills, with a focus on delivering innovative solutions. Strategic thinker with a proactive and forward-looking approach to identifying opportunities and mitigating risks. High level of integrity, professionalism, and ethical conduct in all business interactions.

Pre-Sales, Sales and Customer interface Attend and participate in internal and external meetings relevant to the pre-sales cycle Responsible for solution feasibility, qualification and articulation Determination of internal and external technology/technical, pricing and vendor requirements for Solutions Production and provision of architectural design and execution of solutions for customer requirements Ensure proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from engineering, procurement and project delivery. Provide technical and solutions support and advice for Sales Team, and assist in evaluating opportunities, based on technical requirements and alignment with business capabilities. Ensure collaboration with vendors and partners to understand latest offerings Internal engagements with Sales teams External engagements with Customers   Technical interface Consult with the Technical Teams to assist in the development of solutions (designs equipment/hardware, configurations, etc.) to meet company requirements and customer needs Ensuring compliance with the company Architecture and Engineering standards, specifications, policies and protocols in the formulation of the Design Diagrams and Technical Solution Document (TSD) for all Customer solution requirements Owning the process and following correct approval protocol from Divisional Technical Leads Technical oversight of the development and delivery of the Solution over the project lifecycle Analysis of key performance metrics and indicators for network infrastructure to ensure service availability Analysis of infrastructure resource utilisation, trending, and capacity planning Create and update documentation for all relevant procedures, solutions and architectures Internal engagements with Technical teams   Operations interface Production and provision of complete Solutions Delivery and Support Packs in line with Operations (Delivery and Support) requirements Solutions review post implementation and customer handover of the Solution to the customer (Designed versus As Built) Internal engagements with Delivery and Support teams   Procurement and Vendor interface Product Development Input, ensuring product positioning is achieved, delivering key benefits, targets and deliverables Definition/Provision of Vendor technology requirements for selected Vendors (preferred/identified) Assessment of solutions proposals and quotes received from Technology Vendors Final selection, validation and verification of technologies and Vendors required for the Solution based on internal, external and customer requirements External engagements with Technology Vendors   General Participate and contribute to internal and external meetings as required Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as reasonably requested by a member of the company Regularly familiarise yourself with company portfolio of Products and Services, Customers, Suppliers and internal Procedures Be willing and able to work in such locations as relevant to the successful delivery of the assigned projects Be a professional and courteous representative for the company at all times   Key Relationships Internal Sales, Operations and Technical Teams Suppliers and third-party vendors Customers Technical Teams   Role Potential Increase in the scope of Customers and/or Solution complexities with additional experience, and improved knowledge of the company Portfolio of Services and Customers. More in depth involvement in the Product Development area of the business with increased responsibilities.   Necessary Experience and/or Qualification 5+ years of Pre-Sales and/or Solution Architecture experience in a service provider environment 5+ years of Technical Engineering experience Relevant network certifications an advantage ie Cisco, Fortinet, AWS and/or Azure Deep technical understanding of networking, voice and secure cloud products and services Knowledge and experience of physical network infrastructure Experience in communicating complex technical solutions directly with customers Experience in articulating technical designs and requirements in a structured format   Personal Skills/Competencies Required Excellent written and verbal communication skills Excellent Visio skill in creating diagrams both internal and external facing Excellent documentation and technical design documentation skills Technical and strong analytical skills required Creative approach to problem solving Interpersonal communication and customer service skills to work successfully with prospects, customers and performance teams to meet performance goals. Self-motivated, project and account management experience Travel to prospective customer’s sites as necessary Ability to follow standard engineering principles and practices Able to create strong relationships with customers

Objectives of the role: Responsible for managing the company's marketing initiatives. Use market research and analysis to direct marketing strategy and planning. Oversee the production of all promotional materials and marketing campaigns. Reports marketing and sales results to Executive team.   Key Responsibilities: Product and Sales Identify target markets and assist in developing strategies in alignment to the sales strategy. Research and analyse market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies. Delivery successful marketing campaigns while owning each stage of the process end-to-end (from idea to completion) Develop and continually improve various marketing materials and products to assist with the sales process, i.e. presentations, pamphlets, proposals, videos, products, and other marketing materials. Provide marketing reports on sales data, market trends, forecasts, account analyses, new product information, etc.   Marketing & Brand Management Develop marketing and advertising strategies and plans, to include recommendations, reports and presentations to stakeholders. Brand Management, to include consistency of logos, colours, images, videos, internal and external documentation, and brand assets (artwork, e-content, signage, adverts, branded products, branded shirts, etc) across all touch points. Promote the business brand both internally and externally with effective communication, newsletters and other communication means. Regularly vetting third party providers against performances and outputs and managing an effective preferred suppliers list. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification. Manage and oversee website, including content, images, updates, newsfeeds, SEO and ensure alignment to the business strategy at all times. Lead marketing initiatives with internal and external resource teams i.e. graphic designers, web developers, press release, customer events. Work closely with global office personnel on office branding, newsletter and other customer relating interface. Measure and report on performance measures and indicate return on marketing investment. Complete management of industry-specific events, overseeing all aspects from logistics to attendee management to reporting Managing marketing budget including securing third party/ alternative funding collaborations. Assisting team members with day-to-day marketing tasks and activities as requested.   Communication and Relationships Build strategic relationships and partner with key industry players, agencies and vendors. Be a professional and knowledgeable ambassador for the brand and image, during all client and supplier engagements, events and other internal or external meetings. Proactive and regular collaboration and liaising with managerial staff and other relevant colleagues. Work both individually and as part of a team where appropriate. Fulfil any training and/or examination requirements as per the Company’s skills and certification matrix. Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as reasonably requested by a member of the Company. Regularly familiarise yourself with the Company’s portfolio of Products and Services, Customers, Suppliers. and internal Procedures   Necessary Experience and/or Qualification Bachelor’s degree / Diploma in Marketing 5-8 years of experience within a similar role Proficiency in the MS Office, emails, social media, presentations Knowledge and experience in Design software preferred Knowledge and experience within a Technology, ICT or Telecoms environment Experience with an international environment preferred   Personal Skills/Competencies Required Knowledgeable in a wide range of marketing techniques and concepts Creative and Innovative Strong verbal and written communication and presentation skills Confident and outgoing personality Excellent attention to detail Well organised, self-motivated, ability to multi-task Ability to work effectively under pressure Proficient and comfortable with new technology Demonstrating the ability to work both independently and as a valued team member

Purpose of the job:To develop new Business, ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines.   Experiential and Educational requirements:MatricRelevant tertiary supply chain qualification.Intermediate computer literacy (Microsoft Office)Incoterms & Forex Knowledge2-3 Years relevant experienceIntermediate Computer Literacy (Microsoft Office) & SAP Hanna experience essential   Essential duties and responsibilities:Maintenance of Customer and vendor informationSAP processing - All steps from capturing sales order, purchase order, inbound, Miro, zvso, outbound & invoicing (ensure invoicing is correct first time)Timeous capturing and booking of forward exchange contractsEnsuring creditor payments are captured, reconciled, and processed timeouslyCommunication with Export country regularlyDaily processing of customer purchase orders and submission of purchase orders to vendorsSAP data maintenanceComplete clearing instructions for supplier invoicesSale in line within budgetCost management overall cost of purchasing Customer relationship management (communication, ensuring customer satisfaction, effective partnershipHandle process from request for quotation, preparation of our quotation and order managementComplete special projects and miscellaneous assignmentsUnderstanding customer business environment and needsSeeking potential customers for new business aligned with Department StrategyFrequent customer visitEffective & timeous email correspondence to customer and supplierRespond to queries timeously and close off open itemsOrder expeditingBasic machine and parts products knowledge (advantage)Ensure customer payment received on timeAlways ensure positive GPManage Net working capitalKaizen ImplementationLiaise with internal departments to ensure smooth process flow of all business processesTraining related to current job functionTraining related to future developmentCompany policy to be adhered to.Interpersonal relationship improvement (teamwork, customer, supplier)Ensure 5S complianceAssist with divisional audit & stock countsFirst in First Out stock management and controlSupport with parts receiving at Warehouse & Delivery to Customers (when required)W/H visit to understand space constraint (GG)

Purpose of the job: To ensure excellent customer relations, order management, stock control, query resolution in a cost-efficient manner within the company guidelines   Experiential and Educational requirements:MatricRelevant tertiary qualification (advantage)Intermediate computer literacy (Microsoft Office)SAP R 3 experience2 Years relevant experience   Essential duties and responsibilities: Sales in line with BudgetCost management - overall cost of purchasingAlways ensure positive GPManage Net working capitalMaintenance of Customer informationCustomer relationship management (communication, need satisfaction, effective partnership)Understanding customer business environmentSeeking potential customers for new businessFrequent customer visitComplete APDP & EU declarations on a quarterly basisEffective & timeous email correspondence to customer and supplierRespond to queries timeously and close off open items Handle process from Request for Quotation, Preparation of quote and order managementSupervise and assist in SAP processing- Creating delivery notes, Invoicing, Inbounding, MIRORundown sheet management - Tracking with supplier and customer on hand informationFirst in First Out stock management and controlEnsure invoicing is correct first timeEnsure queries are resolved timeously - Quality, Damaged Stock, Overdue Debtors, Airfreight cost capturingKaizen ImplementationCommunication with Export country regularlyCreditor payment documentation preparationComplete clearing instructions for supplier invoices with internal Clearing & Forwarding & and external partiesLiaise with internal departments to ensure smooth process flow of all business processesTraining related to current job functionTraining related to future developmentCompany policy to be adhered to.Interpersonal relationship improvement (team work, customer, supplier)Ensure 5S complianceComplete Special projects and miscellaneous assignmentsAssist with divisional audit, verification of stock countW/H visit to understand space constraint (GG)    

Secretary to Western Cape Provincial Parliament (WCPP) / Chief Procedural Adviser (5 years fixed term contract) Remuneration: R2 270 861.55 (per annum cost to company) Details of vacancy The Western Cape Provincial Parliament (WCPP) has a vacancy for the role of Secretary / Chief Procedural Adviser. Reporting to the Speaker of the Western Cape Provincial Parliament, this executive level role is responsible for providing overall leadership, management and strategic direction to WCPP. Additionally, as the Accounting Officer of Provincial Parliament, this role is accountable for overall good governance of the institution. Remuneration: An all-inclusive remuneration package of R2 270 861.55 per annum. Essential requirements for the role Applicants wanting to be considered for the role must have: Minimum NQF Level 7 (360 credits) degree or equivalent in a relevant field, including but not limited to Public Administration, Law, Political Studies, Human Resource Management, Finance) A post graduate qualification will be advantageous A minimum of ten (10) years proven experience in an executive managerial and leadership position Proven experience at a high strategic level of the Parliamentary procedures and processes Extensive knowledge and understanding of the legislative sector Proven experience in management of the entire process or business cycles spanning more than one discipline or functional area In depth knowledge of relevant parliamentary / government legislation and policies A high level of financial and people management skills The ability to inspire staff and communicate effectively in a wide and diverse range of situations Stakeholder Engagement (Ministers, Members of Provincial Parliament and the public) Strong strategic and leadership abilities Good communication and interpersonal skills Good networking skills The WCPP is a fast-paced but compliance-driven organisation. Individuals who thrive in this environment: Display resilience and the ability to cope with pressure Display integrity, reliability and well-developed interpersonal skills to interact with individuals across all levels in the business environment Demonstrate proactive management Demonstrate problem-analysis and solution-formulation skills Display service orientation Demonstrate excellent attention to detail Display strong interpersonal and communication skills (verbal and written) Demonstrate the ability to work independently, yet open to guidance Demonstrate a proven ability to network and leverage relationships with stakeholders and partners Possess high levels of integrity and confidentiality in line with the job requirements Key Performance Areas As the Chief Procedural Adviser, will be responsible for sound procedural advice to the Speaker, maintaining the procedural infrastructure and rendering of procedural services to the Speaker, the House, its Committees and Members As the Accounting Officer and Secretary, will be responsible for ensuring that Provincial Parliament delivers on the following strategic goals: To provide effective procedural and related support to the House, its Members and its committees to make laws, conduct oversight and facilitate public involvements To support the promotion of meaningful stakeholder and inter / intra parliamentary relations To provide strategic, governance and institutional support services Protect the integrity of the institution at all times Important to note All applicants are required to declare any conflict or perceived conflict of interest. All applicants are required to disclose membership of boards and directorships that they may be associated with. On an annual basis, the successful candidate will be required to: Disclose their financial interests Agree and enter into a performance agreement. Application procedure and requirements When applying for this role, please ensure that you: Submit a recently updated CV Attach originally certified copies of all relevant qualifications Attach an originally certified copy of your ID Please note that correspondence will be limited to shortlisted candidates. All applications and information received are treated in compliance with POPIA legislation. If you do not receive any response within 30 days from the closing date of the advertisement, consider your application as unsuccessful. Shortlisted candidates will be required to complete a psychometric assessment administered by an external accredited party. The successful candidate will be vetted for security purposes. Closing date for applications: 20 December 2024 WCPP reserves the right to not make an appointment should the recruitment and selection process not yield a suitable candidate. Employment equity: The WCPP will apply the principles of equal opportunity and representivity.

Purpose of the job:To manage and guide the Machinery Department operations and functions and to effectively support growth, maximize revenues, control expenses, manage risk and the overall management cycle. To support and guide profitable diversified growth of the Machinery Department & contribute to achieving the overall strategy.   Experiential and Educational requirements:Commerce/Supply Chain Degree5-7 years supply chain management experience with exposure to financial analysis, budgeting, reporting and business & commercial acumen.Automotive manufacturing and SAP experience is preferred but not essentialSafety & Project Management experience would be advantageous.Knowledge of relevant SAP S/4 Hanna would be advantageous   Essential duties and responsibilities:Supply chain management skills with relevant logistics, commercial and operations knowledge in a manufacturing environment (automotive experience preferred)Understanding of the upstream and downstream aspects of business processes from a customer and supplier perspectivePrepare sales and GP analyses and scheduled finance reports. Work with the Finance department to assist with monthly reports Liaise regularly with Credit Control to manage debtors and ensure customers pay on timeManage costs, SGA (Selling, General, Admin) expenses and profitability from an efficiency and effectiveness perspective.Manage balance sheet measures such as stock levels, stock days, net working capital, debtors’ days, etc to ensure optimal ROCE (Return on capital employed).Manage the APR (Annual Pricing Review) and prepare a checking sheet as an input into the management account.Ensure team compliance to business processes, including all SAP processes, supplier payments, quarterly pricing to customers, price negotiation with suppliers and the accurate, timely uploading of purchase prices on the system.Conduct weekly PDCA (Plan Do Check Act) meetings to discuss and resolve customer, supplier, and inventory issues in pursuit of service excellence.Ensure a philosophy of safety first (Anzen) is built into business processes to ensure the safety of people and quality of product we’re handlingManage orders and deliveries with third party providers to ensure they comply with all necessary regulations for inter-modal transport requirementsApply kaizen mindset to identify opportunities for business improvement initiatives and cost saving measures for team, suppliers, and customers and to guide and support digitization projects and initiativesGuide teams across business areas to maximize customer satisfaction and retain and expand customers into related areas. Proactively and constantly liaise with suppliers to manage stock challenges, resolve ongoing issues, and ensure all parties are kept in the loop.Apply Genba and Genchi Genbutsu (“go and see”) principles in regularly visiting and checking in with customers and suppliers.Manage, lead, and motivate staff to ensure capacity, capability and support of organizational growth, sustainability, and cross-functional teamwork.Ensure all team members have clearly defined roles, responsibilities, and objectives and that these are monitored regularly.Take full responsibility for performance management of all direct reports, focusing on all aspects of sound people management:Attraction, recruitment, and selectionDeveloping and multi-skilling people to reach their full potentialPerformance management Disciplinary issues and proactive management of poor performanceRecognition and rewardsCareer path and succession planningOn-the-job training, coaching & mentoring   Keep abreast of and proactively manage the risk universe, including:Safety riskProfit management and credit limit riskLegal and compliance riskOperational and supply chain riskReputational riskPeople risk

Our client, a leader in the steel fabrication industry, is looking for an experienced Marketing C-Ordinator to join their dynamic team Reporting to: Head of Marketing Southern Africa  Education/Qualification & Experience Minimum academic qualification: A Degree in Marketing &/Communications or relevant degree Qualifications as an added advantage: Postgraduate Professional designation: An advantage Head of Marketing Southern Africa  Experience required: General work experience: A minimum of 5 years’ experience in Sales &/Marketing, with a minimum of 3 years in Marketing Specific to the position (level/discipline/years): At least 3 years’ experience in B-2-B marketing Industry: N/A however Manufacturing or FMCG an advantage Main purpose of the position: Support the Marketing Officer in developing and executing effective brand strategies to enhance brand awareness, drive sales, and maintain brand reputation thus resulting in a strong, recognizable and profitable brandAssist in the development of a Marketing Strategy, with brand and portfolio objectives, strategies and plans in line with the overall business plans and objectives Support a marketing lead ethos throughout the business to drive customer focused decision making Plan and administer the firm’s Marketing budget. Manage agencies, suppliers, the media, service providers and partners Commission research into, and report on, market and channel opportunities for input into strategy to drive business growth Apply appropriate metrics, including sales figures, market share data, customer satisfaction (NPS) to measure marketing ROI Brand Assist in the management and development of the company’s brands Assist in the management brand alignment across varied territories across Southern Africa, and ensure harmonized and integrated regional strategies are implemented Direct and manage day-to-day activities and outputs of creative, media, digital, web and all other marketing communications agencies and service providers for assigned brands Ensure Corporate Identity application and control protocols are applied across all communication touch points Business Development & New Product Development Be a co-driver on business development activities, to assist, support and guide in terms of segmentation, channels to market, new opportunities, general market and product development Collaborate with relevant senior management to plan, create and produce communications used in support of new products, channels, new business activities and programs Undertake market research to inform business decisions for business and new product development and facilitate pan-Group collaboration to develop and launch new products or services Procurement Together with the Marketing Officer and Head of Marketing Southern Africa set clear briefs for procurement of services and goods Manage the contracts associated with marketing service providers, and work according to Procurement protocols in entering, managing, renewing or cancelling such contracts Digital Creation of a digital strategy across the business that takes into consideration owned, earned and paid media Work with the agency in the creation and managing of social media content Analyzing and reporting on social media metrics to measure campaign performance and effectiveness Tracking website analytics to measure traffic and user behaviour for input into strategy Key Competencies and skills Must enjoy working with data - structuring, and validating data, and drawing insights from data (analysis) for input into strategy Excellent operational skills to ensure optimal execution Ability to read and understand technical terms and product specifications A strong command of spoken and written English (the business language of the Group) Advanced level of Microsoft Excel & PowerPoint Understanding of the digital landscape in Southern Africa Computer Literacy Advanced level of Microsoft Excel and PowerPoint Previous SAP and BI experience will be an advantage

Role profile Role title: Senior Specialist Talent Acquisition Partner Function: Human Resources Band: H/G Department: Resourcing Reports to: Executive Head HR : MAST Location: Gauteng – Bryanston Role purpose: Responsible for building organizational capability through leading and driving talent resourcing initiatives to acquire the best talent for MAST Services (Pty) Ltd. Collaborate with Leadership to understand their talent needs and align resourcing strategies to meet the people plans in a timeous manner. Deliver professional and relevant recruitment approaches and practices to drive a seamless experience for all stakeholders (recruiting line manager, candidates etc) Key accountabilities and decision ownership: Collaborate with business to develop and cultivate excellent working relationships to build in-depth understanding of requirements in order to plan sourcing strategies Build talent pipelines for future needs. Lead and coordinate end-to-end talent acquisition services including being accountable for proactively communicating and updating key stakeholders Consult with the business to support targeted attraction strategies for relevant business area based on the business drivers/strategy, research and analysis. Pro-active sourcing of candidates via internal databases, alternate sourcing channels, referrals, talent days and talent mapping exercises in order to meet client requirements. Provide market trends and analysis on a regular basis, utilising these insights to influence recruitment plans. Engage with preferred suppliers where necessary and build working relationships to deliver the right talent for the business. Accountable for resourcing reporting, including analysis of performance against KPIs and insights to shape the business area to further shape the business area specific resourcing strategy. Provide an exceptional candidate experience throughout the recruitment process. Assist with the alignment and achievement of Business Area Transformation targets through targeted sourcing and shortlisting. Develop reporting matrix against realistic turnaround times for Exco Core competencies, knowledge and experience: Experienced talent acquisition specialist who has managed portfolios of complex recruitment for a demanding client base with a deep functional expertise Creative sourcing strategies for small – medium business Ability to work in a fast paced and changing environment. An effective and persuasive communicator who seeks insight into the business needs and acts as a knowledgeable advisor, as well as liaise and influence at senior level. Strong networker, who adapts well to changing priorities, demonstrates resilience, flexibility and energy. Ability to analyse recruitment data and trends and to implement corrective actions. Commercial Acumen Experience in dealing with tight deadlines in a fast moving environment and dealing with complex roles and business areas   Must have technical / professional qualifications:   Matric / Grade 12 3-year qualification in HR field is essential 5 years + experience in talent acquisition Experience in developing and delivering recruitment strategies and processes to improve outcomes. Experience in research, market mapping, networking and stakeholder management Experience in managing vendors/suppliers and SLA’s Experience in TA with a PAN African lens is an advantage Experience in selling Company’s EVP as total value proposition Preferably from Telecommunication industry/ Towers   Budget owned: TBC Dotted reports: TBC      

JOB OBJECTIVE:The main objective of a Regional Sales Manager is to provide support, train, develop staff based in numerous stores across the relevant province. QUALIFICATION,SKILLS & EXPERIENCE:MatricAccuracyEffective communicationProblem solvingProven track record in dealing with store operations staff queriesExcellent time management and prioritization skills5+ years working with staff and submission of timesheet via internal systemsAbility to coordinate and work cohesively with others5+ years’ experience with Recruiting staff by means of word of mouthExtensive knowledge of the retail industry Duties: Overseeing staff, ensuring that business operations run smoothly.Directs and or escalated staff queries and grievances.Work closely with the Operations Executive and Senior ManagerSupport the staff with their daily operational mattersAssisting the Store Manager with organizing team schedules, handling staff issues and authorizing vacation annual and sick leaveInterviewing, hiring and training new employees under the guidance of HR and the Senior Manager – Operations. Managing various store-specific initiatives and ensuring that these are completed within the scope, time and budgetFilling in for absent employees and assisting teams as needed to successfully complete projectsUpdating oneself with company policies, as well as health and safety regulations to allow for accurate information to store staffEnsuring a high and consistent standard of people skills and communicationInitiating and driving marketing efforts and informing clients and employees about promotionsHands on approach to all areas of operation including but not limited to Do-It-Yourself setting up new stores

Our client, a leader in the steel fabrication industry, is looking for an experienced Technical Buyer to join their dynamic team.  The role reports to the Procurement Manager.  Education/Qualification & Experience required:  Minimum academic qualification: National Diploma in purchasing or supply chain. Qualifications as an added advantage: BCOM in Supply Chain or related field General work experience (years): 6 Years Specific to the position (level/discipline/years): 3 Years Industry: - Detailed knowledge of the statutory regulations applying to procurement procedures Primary purpose of the job: To be responsible for the placing of and expediting all orders of direct materials used in the manufacture of the products we sell as well as any consumables that company uses to manufacture goods or in the maintenance of the plant. Key competencies: Ability to converse in a business medium communication Carry out tasks as delegated by the SCM Management Team in a timeously and accurate manner. Obtain 3 Quotes for all non-standard items where possible. Raise purchase Orders and expedite orders in line with requirements to meet production, planning or stores deadlines. Inform the SCM Management team timeously of any possible line stoppers / Stock outs. Work closely with Finance regarding any payments that may be required especially taking deposits and upfront payments in to consideration for both local and imported goods. Completing vendor application documentation. Cost Savings Initiatives and projects. Negotiating set pricing on standard items. Assessing bids from suppliers and updating Vendors List Carrying out tasks as delegated by the SCM Management Team in line with purchasing functions Key Performance Areas: Opening accounts with new suppliers and ensuring the correct documentation is completed and loaded onto the ERP system Ensure that the Purchasing process is always followed as per the process flow of our ERP system Making sure goods arrive on time and suppliers are paid Presenting new ideas to SCM management team. Writing and presenting reports timeously as required by the SCM Management Team. Recording and monitoring stock levels and consumable usage Checking catalogues and to research new products and suppliers To Comply with Company Policy and Procedures Black Economic Empowerment accreditation management of suppliers. Create added value through effective supplier relationship management.

Our client, a leader in the steel fabrication industry, is looking for an experienced Technical Buyer to join their dynamic team. The role reports to the Warehouse Manager . Education/Qualification & Experience Minimum academic qualification: Tertiary Qualification in stores management. Qualifications as an added advantage: National Diploma / BCOM in Supply chain or related field. Experience required: General work experience (years): 10 years Inventory control experience: 5 years SAP experience: 3 years Main purpose of the position: To support the Warehouse Manager with the day-to-day management of the warehouse operations and ensure the efficient and continuous flow of materials between different departments according to production demand and schedules. Job Specification/Requirements:Coordinate material handling teams to facilitate incoming deliveries and outgoing dispatches through weighbridge. Ensure correct movement of materials. Oversee and assist with the loading and unloading of deliveries Allocate and organize storage locations according to requirements Sort inventory according to established procedures Mark inventory with identifying information Ensure MRP functionality is maintained and monitored daily Maintain inventory records and databases Provide regular inventory movement reports to management. Ensure proper packaging quality through material handling process. Adhere to all safety standards and operating procedures Ensure strict adherence to all housekeeping and warehouse standards Ability to work shifts as and when required Completion of accurate and timely inventory counts daily, weekly and monthly in line with company SOPS as well as conducting root cause analysis and reporting on any stock differences Manage inventory of all SKUs across the BU (raw materials, spare parts and consumables) and establish controls to ensure the BU is operating at the highest level of performance based on key performance metrics and minimized supply chain risk

Our client is seeking Customer Service Agents who meets the following criteria: Customer Service provides the first line of service to customers, assisting customers with the return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc. Qualifications and Experience Effectively handle all aspects of the ccustomers to finalize their rental agreement by returning the vehicle and keys, and the car rental staff inspect the vehicle for fuel levels, mileage, and any potential damages Provide excellent customer service, effectively assisting with customer queries. Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles. Responsible for the security and quality control of vehicles and other company property. Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards. Adherence to good housekeeping and general cleanliness standards for branch environment. Other duties on request. Qualifications and Experience Minimum Experience: Minimum of 2-year front office/ customer service experience. Minimum Qualification: NQF level 4 (Matric or equivalent) Minimum Requirements: Code 8 driver’s license – must have at least 1 years driving experience. Computer literate.

MAIN PURPOSE OF THE JOB The Receptionist is part of the JHB Customer Services team. The receptionist is responsible for managing the switchboard & front desk of the office and is an active member of the Customer Services team. The primary responsibility of the Customer Services team is to manage the customer ordering process and to ensure that the customer receives a smooth, professional and efficient service each time they place an order and make an enquiry. This includes managing quotations, COD orders, courier services, customer queries, backorders, goods returned, complaints and credit requests.This position does not supervise or direct any staff. Maintains the company’s Safety, Housekeeping and Quality Standards. Incumbents will be subject to mandatory testing for Alcohol and/or drugs on a random, reasonable suspicion, post-accident, return to duty, and follow up basis. Demonstrate and promote a proactive commitment to health & safety, well-being and the environment whilst complying with all laws and company policies.The company operates in the Medical Devices and Printing. KEY PERFORMANCE AREA INPUT OUTPUT ReceptionAnswer all incoming calls professionally and direct them to the correct recipientTake messages and ensure that the calls are followed up onManage the stationery requirements of the OfficeAll customers calling the company received a professional service General Duties - AdministrationFiling & Archiving of paperwork including supporting other departments in doing soManage office stock such as tea/coffee/milk/sugar/toilet paper etc. Place orders for stock and ensure that adequate stock has been issued to all staff and departments.Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.All reports and records to be filedFiling / Archiving / Scanning / Copies / Ad hocArchives identified and archived annually after the Financial Audit.Always maintain efficiency and quality Processing of OrdersTelephone orders documented onto Order FormCheck all fax, internet and E Mail orders and printCapture all orders into Macola accurately and ensure that the prices are as per the approved pricelist for that customerReconcile EPS, Surgitrack and Orderwise orders from Macola to the systemsCheck Stock Levels regularly and note on the CS Board what is out of stockPrepare monthly reportsHandle customer enquiries and customer queriesReview orders by comparing to original order and print invoices (where you have not captured the order)Filing of all completed invoices and quotations.Order wise orders captured within 30 minutes of being receivedOrders processed on the day receivedOrders processed accuratelyQueries answered on a timely basis (within 24 hours) BackordersCapture all backorders when receivedCommunicate ETA for backorders to be dispatched to customers and keep customers up-to-dateBackorders cleared on a timely basisCustomers always up-to-date with status of backordersPrepare a weekly Backorder reportReview backorders daily to be releasedProcurement always up-to-date with what is on backorder Bill & SendsSubmit Bill & Sends to Jhb before 3pm each dayRecord Bill & Sends in the Bill & Sends registerReview the Bill & Sends Register on a daily basisAction all Jhb Bill & Sends once received from JhbBill & Sends completed on a timely basis QuotationsComplete all requested quotations and send to customer within 48 hoursRecord all quotations in the quotations registerFollow up monthly on all outstanding quotationsPrepare and submit Pro Forma Invoices to COD and Export customersFollow-up with Finance for when payment has cleared for COD customersQuotations sent to customers within 48 hoursQuotations register up-to-date at all times to enable scrutiny and analysis of outstanding quotesPro-forma invoices submitted on a timely basisCOD customer goods released on a timely basis once payments has clearedCouriersPrepare the daily invoice register and reconcile to the daily courier manifestCheck the Couriers Undelivered LogIdentify problem areas for the Courier and escalate these to the SupervisorsFollow up all delivery queries with transporter/ customer and provide feedback to the customerPrepare the monthly watchlistAll orders delivered on a timely basisEnsures that Courier delivers on timeResolve queries, maintain communicationResults logged, alleviates build up, resolves queries and maintains communication Goods Returned & Complaints1Obtain approval for goods to be returned and provide instruction to the couriers for the goods to be collected. Notify the Receiving team of the return.Review the weekly Goods Returned log and ensure that items are cleared out within 2 weeks.Prepare customer complaint forms and credit request forms in terms of the Complaints policy.Provide feedback to customers on their complaints within 72 hoursAll complaints to be closed within 2 weeks Environmental, Health & SafetyMaintain the health and safety principles of the organizationManage stock of hairnets & dustcoatsSafe & Secure working environmentZero Health & Safety incidentsEnsure that all Visitors sign in and are subject to a Health & Safety inductionReport all Health & Safety incidents timeously;Maintain a record of all staff on the premises at any given time QualityEnsure that product quality and safety is maintained throughout orders process;Monitor expiry dates and ensure that customers are made aware of storage requirements for products.Documentation of NCAs and ARs where relevant;Zero audit findingsComplaints raised and closed timeously   REQUIRED MINIMUM EDUCATIONMatric (Grade 12) MINIMUM PREVIOUS WORK EXPERIENCE5 years including 2 in a similar position TRAININGIn house DESIRABLE ADDITIONAL EDUCATION, WORK EXPERIENCE AND PERSONAL QUALITIESPC skills (incl. Microsoft Word, Excel & Outlook)Excellent telephone technique and good attention to detail.Excellent written & oral communication and interpersonal skillsOrganizational skills with the ability to perform multiple tasks simultaneously

Main Purpose of the Job: Ensuring hat the Neonatal ICU conforms to all medico-legal aspects relative to the health care industry. To ensure the highest quality of services is provided to all participating Doctors, patients, and staff. Ensuring stocks are correctly recorded, received and appropriately stored. To ensure the smooth running of the nurse’s station. Communication on a professional level with doctors, patients, visitors, and general hospital staff. Job requirements (Education, experience, and competencies required) Grade 12 Certificate. Degree/Diploma: General Nursing Science. Midwifery Diploma and NNICU experience is a requirement. Private hospital experience would be an added advantage. Proof of registration with the S.A.N.C. and proof of personal indemnity is required. Ability to maintain excellent standards and service levels. Customer service focus. Integrity and willing to work flexible hours. Strong interpersonal and communication skills (ability to speak and write English) other languages would be an added advantage.

Main Purpose of the Job: Ensuring that the Unit conforms to all medico-legal aspects relative to the health care industry. To ensure the highest quality of services is provided to all participating Doctors, patients, and staff. Ensuring stocks are correctly recorded, received and appropriately stored. To ensure the smooth running of the nurse’s station. Communication on a professional level with doctors, patients, visitors, and general hospital staff. Job Education and experience  required. Grade 12 Certificate (Subjects to include Biology/Life Sciences AND Math’s / Math’s Lit) Proof of registration with the S.A.N.C. and proof of personal indemnity is required. High Care experience is required. Private hospital experience would be an added advantage. Ability to maintain excellent standards and service level Duties and responsibilities will include, but is not limited to the following: Accountability and responsibility Ensuring that accurate stock counts are performed when required. Ensuring that stock is accounted for, and equipment is maintained. Ensuring that all patient billing is performed accurately. Ensuring that all ward duties are performed.

Purpose of the Job: • To ensure that the Theatres are at all times efficiently managed and staffed conforming to all medic-legal aspects relative to the health care industry.• To ensure that the quality of services is provided to all participating Doctors, patients, and staff.• All stocks are correctly recorded, received and appropriately stored into the theatres.• Ensure that all theatre equipment is in good state of repair and serviced at regular intervals. Education, Experience, and Skills required: • Degree/Diploma: General Nursing Science with Midwifery.• Post Basic Diploma in Nursing Management required (SANC Registered).• Post Basic Diploma in Operating Theatre Technique required (SANC Registered).• Minimum of 10 (ten) years nursing experience required.• Minimum of 5 (five) years theatre experience in a private hospital.• Previous HOD experience would be an added advantage.• Proof of registration with the Nursing Council and proof of personal indemnity is required.• Ability to maintain excellent standards and service levels.• Customer service focus• Integrity and willing to work flexible hours.• Strong interpersonal and communication skills (Ability to speak and write English) other languages would be an added advantage.• Mature personality with abilities to assist with patients in a courteous and polite manner.• To be punctual and reliable.• To be able to work as part of a team and to assist where necessary.• Managerial or supervisory qualities is recommended. Accountability and responsibility • Meeting all the required outputs as stipulated by the Job Guidelines.• Ensuring that accurate stock counts are performed when required.• Ensuring that stock is accounted for, and equipment is maintained.• Ensuring that all patient billing is performed accurately.• Ensuring that on-going in-service education is performed in the ward.• Theatre standby and willing to be called out on a rotational basis.

Business Development Manager | Cape Town Job Outputs: Prospect for potential new clients and turn this into increased business. Re-generate dormant accounts. Target opposition accounts. Reach monthly targets, submit action plan if targets are not reached and discuss with line management. Monthly target list to be done and results monitored. Updating pipeline spread sheet with deadlines. Ensure a continuous robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Work with the team to develop proposals that speaks to the client’s needs, concerns, and objectives. Load all new account applications and ensure the client has completed the application correctly. Participate in pricing the solution/service – ensure any special conditions and rates are loaded against the account and inform all relevant departments. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Attend industry functions such as association events and conferences, and provide feedback and information on market and creative trends. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.   Minimum Experience: +3 years of relevant new business sales experience within a relevant/similar Corporate sales environment, and a verifiable new business track record. Minimum Qualification: Higher Certificate or similar relevant tertiary qualification (NQF5+) Preferred Qualification: Diploma or similar relevant qualification (NQF6+) Minimum Requirements: Valid, unendorsed code 8 driver’s license. Exposure to business development and generation. Strong understanding of client and market dynamics and requirements. Computer literate specifically intermediate proficiency in MS Excel and PowerPoint. Competencies: Communication skills in English (read, write & speak), including listening skills. Sales skills, extensive knowledge of sales principles and processes. Highly developed New Business Sales (“Hunter”) skills Business acumen Financial acumen Systematic in approach and prioritization of core deliverables. Planning and organizing skills People Skills Analytical skills Problem solving/assessment skills Creative and innovative Attention to detail Able to work under pressure Assertiveness Initiative Persuasiveness Personal Attributes: Committed Professional Resilient Self-motivated, ambitious, competitive, highly results driven. Trustworthy and highly responsible. Friendly, approachable A sense of urgency, energetic, a propensity to act fast. Assertive and confident An optimistic outlook Solution oriented

Prior Vessel Arrival at Cape Town Terminal Monitor/communicate vessel arrival with colleagues and port authorities Manage the arrangements of berthing and plan accordingly managing third parties etc   Vessel Berthing - Alongside Manage the authorities and legal requirements to berth the vessel and management of crew requirements Plan the vessel with chief officer Monitor vessel operation (discharge and load)   Vessel Departure Finalize plan and submit reports as per company requirements    Reporting Daily Vessel Operations Prospect to Arrival and Departure reports for all vessels Compile vessel sailing schedule for local office on fortnightly.   Invoice Process Process invoices from all vendors in system for Manager approval.

PurposeThis customer facing role will coordinate all aspects of our client solutions for Utility customers, from inception through to final acceptance. Brief DescriptionWorking within the Delivery team, we are looking for a proven project manager to drive success across virtual teams within a dynamic and exciting environment. Opportunity to contribute through the pre-project lifecycle before taking subsequent ownership of customer Delivery projects, typically overseeing project schedules, performance and budgets to ensure goal attainment. Project management skills, as well as technical skills are key; as a strong technical background is often required to manage competing interests. Projects are typically focused on the delivery of new or enhanced products to achieve customer satisfaction through realization of business benefits. Key Responsibilities:•Oversee all data preparation and collection for the project. This would include all project documentation.•Utilize Project Leading management methodology and activities in the development and execution of project plans, schedules, budgets, control points, risk assessment and monitoring, resource allocation and status reporting.•Responsible for day-to-day scope management, including meetings, status coordination, schedule and project plan, and project financials.•Foster a strategic image of company capability.•Inform management of any deviations from set schedule, scope and budget, with suggestions on how to bring the project back on track.•Multi-task across all projects related activities and multiple projects.•Actively participating in solution design, testing, and training.•Identify appropriate resource needs, assigning project responsibilities.•Comply with Solution Delivery and corporate policies/procedures implemented by the company.•Protect company and customer information assets to safeguard confidentiality, integrity, and availability.•Ability to interact with various stakeholders, such as sales, systems engineering, service provider, product development, and other members of cross-functional teams. Requirements:•This position requires a minimum of 5 years project management experience.•Tertiary qualification is essential.•Professional membership (PMI/PMSA) is advantages.•Working knowledge of MS Projects is required.•Effective communications and collaboration skills.•Willingness to travel (nationally and/or internationally)•Experience within the utility industry (advantageous)•Exposure to software projects and working internationally (advantageous) both considered a distinct advantage

Logistics /Warehouse Manager Function: TowerCo Technical OperationsBand: G LowerSub-function: Operations & MaintenanceReports to: Spares ManagerLocation: Mast Services, Knightsbridge Bryanston International co seeks an experienced dynamic person with the following experience listed below. Manage availability of maintenance and capacity upgrade spares, including related supply chain support requirements and control stock that includes the management of stock levels and reconcile assets within the region Accountabilities: • Take accountability for ensuring the availability of maintenance and capacity upgrade spares as per operational requirements.• Implement strategies to optimize stock levels and prevent shortages.• Manage related supply chain support requirements for spares, including procurement, transportation, and inventory management.• Collaborate with supply chain teams to streamline processes and ensure timely spares delivery.• Implement inventory control measures to minimize waste and optimize storage.• Take responsibility for reconciling assets within the region, ensuring accurate records of spares and their movements.• Conduct regular audits and reconciliations to maintain data integrity.• Collaborate with vendors to negotiate pricing, terms, and delivery schedules for spares.• Ensure adherence to quality standards and establish effective vendor relationships.• Coordinates receiving, documentation, storage, and shipping of materials.• Performs weekly cycle counts and monthly physical inventories to verify inventory levels in company systems.Core competencies, knowledge, and experience:• Proficiency in inventory management practices, including forecasting, stock control, and order fulfilment.• In-depth understanding of supply chain processes, including procurement, transportation, and logistics.• Technical competence in understanding maintenance and capacity upgrade spares for the specific industry or sector.• Familiarity with equipment specifications and spare part compatibility.• Strong analytical skills to interpret data related to spares usage, stock levels, and supply chain metrics.• Negotiation skills to effectively deal with vendors, ensuring favourable pricing and terms.• Ability to assess vendor performance and make recommendations for improvements.Must have technical / professional qualifications:• A degree in relevant field.• Substantial experience in inventory or stock control roles, particularly in managing spare parts.• 5-8 years’ experience in a technical role related to the industry or sector, providing a solid understanding of equipment and spare part requirements.C2 General Key performance indicators: • Vendor boot stock management and accountability• Vendor Spares planning and cost management.• Utilization analysis.

Branch Manager   Core Knowledge & Skills:   COMMERCIAL AND OPERATIONAL KNOWLEDGE AND SKILLS OF THE SHIPS AGENCY INDUSTRY. 10 -15 YEARS MANAGEMENT EXPERIENCE. HIGH LEVEL OF CUSTOMER / SALES, OPERATIONS AND FREIGHT FOCUS. STRONG LEADERSHIP SKILLS. COMPUTER/SYSTEMS LITERATE. EXTENSIVE KNOWLEDGE OF REEFER INDUSTRY.     DUTIES:   1. Manage the Western Cape Agency branch office and participate in the management of the company. 2. Differentiate the agency  from competitors in the marketplace. 3. Focus on revenue maximization. 4. Drive to reduce the cost of doing business. 5. Budgets set and maintained. 6. Manage staff complement to achieve best productivity and comply with the relevant Labour laws and procedures. 7. Maintain a positive presence with all importers and exporters and actively support Sales Staff in the execution of their activities. 8. Maintain customer calls/visits and personal relationship with key customers as well as allocated customers, including daily CRM updates and reporting. 9. Manage the export booking performance of the vessels. This includes both laden and empty allocations and targeting best spread with target of full slot utilisation. 10. Oversee equipment supply and claims resolution. 11. Oversee vessel operations to attain best productivity and level of service from both NPA & Transnet and Container Depots. 12. Assist with vessel Ops where necessary with all functions as required – back up to vessel operator. 13. Fully conversant with Import and Export freight matters. 14. Strong operational and freight background 15. Strong reefer experience 16. Oversee Marketing, Import, Export & Operations at Branch Level. 17. Daily, weekly and monthly reporting as required and requested. 17. All other matters relevant to Branch Management.  

Role purpose:To conduct UX and market research for Vodacom Financial & Digital Lifestyle Services’ Digital & Marketing team. The responsible individual will need to handle day-to-day UX research activities including recruitment, planning and coordinating usability tests, observing and running of tests, documentation of insights, reporting and presenting outcomes to stakeholders. The person will have to support the UX team by maintaining an up to date view of our users’ digital habits, behaviour’s and needs. The objective is to support the UX lead in achieving research goals.Key accountabilities and decision ownership• Conduct UX research for Vodacom Financial & Digital Lifestyle Services.• Design studies that address both user behavior and attitudes.• Conduct research using a wide variety of qualitative methods, subset of quantitative methods (i.e. surveys), and interpret analysis through the lens of UX, HCI (Human-Computer Interaction), and social science.• Recruit participants and assist UX designers in running user testing studies.• Generate insights, that both fuel ideation and evaluate designs.• Research the latest visual design, UI and interaction concepts, presentation layer technologies, digital best practices, online trends, and provide recommendations for improvements• Conducting best practice research to develop and improve UI and interaction design to solve end user problems effectively.• Create sound recommendations after each stage of testing and ideation based on research and user observations.• Research market, customers and potential customers to keep an up to date view of digital habits, behaviors and user needs.• Generate profiles to be used in the creation of empathy maps and personas.• Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately.• Work cross-functionally with UX designers and product management.• Support our UX design lead on studies and assist in achieving research goals.• Work with product leaders to prioritize research questions based on analysis of current knowledge, project goals, identified risks, and project impact. Identify best method or mix of methods to address research questions, with consideration for timeline and resources with minimal guidance.• Advise UX design team and product managers on research opportunities and best practices at all stages of an agile product development process.• Build strong stakeholder relationships, effectively to make decisions based on a strong understanding of business, customer and design tradeoffs.• Participate in team activities and team planning with the aim of improving team skills, awareness and quality of work.• Present results from usability tests and other user research to project teams.• Monitor statistics and analytics (such as Adobe Analytics) across sites with an aim of obtaining a better understanding of user behaviour and improving user journeys.• Actively work on improving user experience and engagement across all our sites and products.• Evangelise good user experience, demonstrating measurable value to other team-members and stakeholders, and encouraging a culture of UX.• Foster a healthy tension between stakeholders, encouraging discussions that take into account business needs, user needs, and what is possible. Core competencies, knowledge and experienceCompetencies:• Comprehensive knowledge in a variety of industry-centric qualitative research methods, such as semi-structured interviews, contextual inquiries, usability studies, diary ethnographic studies, unmoderated remote studies, paper prototyping, surveys, A/B testing and Card sorting.• Demonstrated ability to plan and conduct research in close collaboration with people in a variety of roles, including design, technology, and product management.• Knowledge of quantitative, behavioral analysis, and statistical concepts• Experience with survey research (questionnaire design, sampling, analysis).• Experience working in a collaborative team and working directly with developers for implementation of designs• Excellent communication (presentation and interpersonal skills )• Understanding of qualitative analysis and reporting methods suitable for the fast pace of industry; ability to quickly shift the methodology and scope of research projects to meet short deadlines while collecting the best possible data and delivering actionable results.• Experience in creating user testing scripts and leading testing sessions.• Experience creating UX test protocols, specifications and presentations.• Good understanding of UX and UCD design principles.• Experience working with Agile processes. Must have technical / professional qualifications:• 5 - 8 Years' experience within a Design Research rolePreferred Qualification• Degree in the humanities: Psychology, Sociology, Politics, Anthropology, etc• Commerce Degree is also welcome• Post graduate qualification is an added bonusPreferred Certifications• Usability Analyst CertificationType of Exposure• In-depth understanding of human behaviour• Ethnography• Human Computer Interactions• Behavioural studies• Translating behaviour to create predictive models• Analysing and interpreting quantitative and qualitative data• Communicating Research results to stakeholders• Finding better/new ways to do things / improve / redesignTechnical / Professional Knowledge• UX design• Research + testing• Market awareness• Concept presentation• Communication and negotiation• Report writing Behavioural Competencies• Relationship Building• Decision Making• Critical Appraisal• Analytical Thinking• Persuading & Influence• Active Listening• Perseverance, good work ethic and initiative.Key performance indicators [max 3]:• Facilitate user experience research into the design of products and services and design interfaces to effectively communicate the brand and enrich the customers experience.• Advocate for the end-user throughout the development process and work closely with other members of the Design Team to craft a world-class user experience• Conduct research to develop and improve features of products and to balance user needs, technical constraints, and business objectives to solve user problems effectively.

Role purpose: The incumbent is required to provide day-to-day on-boarding and management of various retail partners. Business development and negotiation will be core to the role as we look to build our partner network and drive scale for our voucher and buy now pay later products. Further responsibilities include collaboration between different business units to ensure an efficient working relationship. The incumbent will be responsible for sourcing, negotiation, on-boarding and the day-to-day management of retail partners. Key Accountabilities and decision ownership: Manage complex partner negotiations Establishing new partnerships across market segments Retaining and growing existing partnerships Generation and execution of initiatives to drive top line GMV growth across partners and overall vouchers adoption across all relevant market segments Determine technical, marketing and commercial roadmaps with partners to define and execute joint digital product initiatives Review, analyse and evaluate success of initiatives against key KPIs including preparation and delivery of executive committee presentations   Core competencies, knowledge and experience Strong inter-personal skills. Experience in managing a portfolio of retail partners Account management experience Ability to work under pressure Experience engaging and influencing C-level executives Strong commercial acumen across digital industries with the ability to coordinate legal, technical, and commercial teams to develop and close high-profile partnerships Track record of partner account management, relationship building and commercial management skills with eCommerce experience a plus Knowledge of loyalty industry will be advantageous   Must have technical / professional qualifications: BCom /BCom / Commercial degree 5+ years business development experience ideally in a loyalty or financial services environment

Temporary Logistics and Purchasing Co-ordinator Finance Department Cape Town   Scope The Logistics and Purchasing Coordinator will be responsible for the overall supply chain management function in order to enhance internal efficiencies, business development and overall customer satisfaction. The scope includes organising, monitoring and distribution of goods including contract management. Key Responsibilities Directing, optimizing, coordinating, and monitoring the full order cycle by strategically planning and managing logistics, warehouse, and transportation services for the Company. Liaising and negotiating with clearing agents and freight companies. Liaise and negotiate with suppliers, manufacturers, retailers, and customers – including all contract management and price negotiation. Liaise and continuously update the Sales Department and any other departments on their requests. Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency (co-ordinating with sales for forecasting). Arrange warehouse, catalogue goods, plan routes and process shipments. Meet cost, productivity, accuracy, and timeliness targets. Maintain metrics and analyse data to assess performance and implement improvements. Resolve any arising problems or complaints and ensure that no escalations take place. Comply with laws, regulations, and ISO requirements. Key Requirements Relevant tertiary qualification in Business Administration, Logistics or Supply Chain or equivalent. Proven working experience (minimum 5 years) as a Logistics and Purchasing Co-ordinator. Record of successful distribution and logistics management. Internal and external stakeholder management. Excellent communication skills with all relevant stakeholders. Tender process management and supplier vetting. Excellent analytical, problem solving and organisational skills. Ability to work independently and handle multiple projects. Self-starter and self-motivated. SAP B1/SAP experience advantageous. Microsoft Excel, Word and PowerPoint knowledge.

Role purpose: As a Senior Specialist Prepaid Analytics your role will require you to work closely with stakeholders to assist in evaluating the performance of various products, campaigns, and other initiatives and to provide detailed recommendations and next steps. Your role will also require you to analyze market and industry related activities and ideate appropriate responses to minimize the risks of pricing changes both long term and short term.   Key accountabilities and decision ownership: · Exploratory analytics in collaboration with commercial Experts to deliver on key KPIs · Prepare and deliver high quality and concise presentations on the performance of various initiatives. · Extensive experience in SQL or equivalent mandatory. · Automate and enhance existing reporting. · Provide input into commercial meetings to assist in decision making processes. Key Knowledge: · Expert using SQL, Excel, PowerPoint, or similar tools · Pricing and commercial management. Must have technical / professional qualifications and experience: · Matric essential and · A relevant 3-year degree or National Diploma essential in BSc, Engineering, Analytics or related and · A minimum of 5 years relevant experience essential Budget owned: Yes/No Key Performance Indicators: · Revenue · Consumer base size Direct reports: Yes/No     Dotted reports: Yes/No Risks Managed:    

Responsible for coordinating and developing centres of excellence (COE) to serve Vodacom Business across domains that are best served at scale, including managed cloud and security, managed connectivity, managed IoT, digital business marketplace, portfolio companies and other managed services. The role is a group role and will therefore include support for the 8 African operating companies of the Vodacom group. The role will be multidisciplinary and will require a self-starter who is not afraid of rolling up their sleeves and getting work done themselves. This work could range from business case development, strategy development, coordinating programmes across multiple stakeholders, and developing compelling power point documents to convey complex concepts and opportunities.   The ideal candidate will have a broad understanding of enterprise managed services across a number or domains, and have experience in delivering effective managed services across multiple African markets. The intention is to drive standardization across markets to foster re-usability, speed of deployment, leveraging shared platform investments across the group to ensure the most efficient product strategy and operating models. This is complicated as the operating companies are very different and have different constraints, and the candidate should be able to drive consensus through collaboration, robust analysis and persuasion and not through command and control. The candidate should have excellent knowledge of tools such as excel and power point, and should have some consulting experience. Qualifications: MBA   Years of experience 10 years +   Must come from Professional Services and Consulting Firms  

Description:Role purpose:M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer Financial Services, Enterprise, Merchant and Retail solutions to over 60 million active customers. With headquarters in both Kenya and South Africa, we serve markets that include Kenya, Tanzania, DRC, Lesotho, Ethiopia, and Mozambique.The Software Quality Engineer will be responsible for design and execution of all manual and automated tests required to ensure excellence in software quality delivered. This position holder will report to the Quality Engineering Manager. Key activities include:• Oversee and perform manual and automated testing on all applications from the earliest opportunity and with precision before any application is deployed to production.• Communicate all test issues effectively to the QA manager and relevant stakeholders.• Participate in tool selections and related adoption processes.• Develop and execute automated test suites using custom tools.• Integrate test suites into the test management system.• Ensure adequate test coverage, proper test planning and communication, and fit for purpose quality assessmentsKey accountabilities and decision ownership:• Perform and validate results through both automated testing and manual testing, as required.• Produce & manage test plans, estimate efforts and test executions.• Monitor changes to scope during the development cycle and re-evaluate plans and execution accordingly.• Manage stakeholder expectations of testing activities by identifying and communicating dependencies and timelines, mitigating risks to key milestones where possible, and utilising innovative solutions to streamline software testing lifecycle.• Liaise with the relevant departments to ensure key infrastructure (environments, interfaces & access) is set-up to enable all required testing activities.• Manage the UAT process by supporting clients to establish key scenarios to test their business processes.• Manage processes and procedures locally within the test team and with external teams across the SDLC to drive and implement improvements to optimize efficiency and first-time pass rate.• Build test scripts from various sources including functional specifications, technical specifications and sessions with developers and designers.• Review requirements, specifications, user documentation and other project documentation to assure quality of the products and tests to be developed i.e. perform manual static testing.• Select and develop appropriate test automation tools, applying the latest techniques in test automation e.g. data-driven testing.• Use risk-driven techniques to develop, maintain, and execute automated test suites for various software products i.e., perform automated dynamic testing.• Work with the development team to capture and reuse automated unit test cases, test stubs and drivers, and other development test objects.• Work with the development team to create and maintain an automated nightly build verification (“smoke”) test.• Ensure proper version control and configuration management of all test objects developed and test environments used.• Facilitate in-house performance testing ensuring that all key infrastructure, data requirements are met as well as establishing the best tools for the job• Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation.• Results Tracking and Reporting:o Monitor defects raised by the team, establishing their prioritization, and supporting to resolution.o Manage all issues that impact on the team’s ability to complete testing activities on schedule.o Create and maintain test repositories and regression test packs with a view of constant optimization to improve test estimates.o Create, maintain, and manage test related documentation.o Provide the QA Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.o Assist the QA Manager in preparing test plans, budgets, and schedules.o Take responsibility to ensure all solutions delivered meet the highest quality standardsKey accountabilities and decision ownership:• Perform and validate results through both automated testing and manual testing, as required.• Produce & manage test plans, estimate efforts and test executions.• Monitor changes to scope during the development cycle and re-evaluate plans and execution accordingly.• Manage stakeholder expectations of testing activities by identifying and communicating dependencies and timelines, mitigating risks to key milestones where possible, and utilising innovative solutions to streamline software testing lifecycle.• Liaise with the relevant departments to ensure key infrastructure (environments, interfaces & access) is set-up to enable all required testing activities.• Manage the UAT process by supporting clients to establish key scenarios to test their business processes.• Manage processes and procedures locally within the test team and with external teams across the SDLC to drive and implement improvements to optimize efficiency and first-time pass rate.• Build test scripts from various sources including functional specifications, technical specifications and sessions with developers and designers.• Review requirements, specifications, user documentation and other project documentation to assure quality of the products and tests to be developed i.e. perform manual static testing.• Select and develop appropriate test automation tools, applying the latest techniques in test automation e.g. data-driven testing.• Use risk-driven techniques to develop, maintain, and execute automated test suites for various software products i.e., perform automated dynamic testing.• Work with the development team to capture and reuse automated unit test cases, test stubs and drivers, and other development test objects.• Work with the development team to create and maintain an automated nightly build verification (“smoke”) test.• Ensure proper version control and configuration management of all test objects developed and test environments used.• Facilitate in-house performance testing ensuring that all key infrastructure, data requirements are met as well as establishing the best tools for the job• Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation.• Results Tracking and Reporting:o Monitor defects raised by the team, establishing their prioritization, and supporting to resolution.o Manage all issues that impact on the team’s ability to complete testing activities on schedule.o Create and maintain test repositories and regression test packs with a view of constant optimization to improve test estimates.o Create, maintain, and manage test related documentation.o Provide the QA Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies.o Assist the QA Manager in preparing test plans, budgets, and schedules.o Take responsibility to ensure all solutions delivered meet the highest quality standards Core competencies, knowledge, and experience:• Understanding of agile software development – JIRA, xray• Understanding of web service integration (e.g.: REST and SOAP XML)• Experience with Cloud Technology (e.g.: AWS , GCP, Azure)• Experience in working on Operating systems like Linux, Windows, and Mainframe• Experience with Oracle, Mongo DB, Kubernetes, VMware, SQL Server, MySQL database concepts• Good understanding of object-oriented programming, J2EE architecture, .NET, test automation, CI/CD, DevOps, JavaScript, Jenkins, git, Agile software, LoadRunner, Selenium, Appium etc.• Familiarity with software packing tools (.exe, .deb, .rpm, Docker…)• Excellent verbal and written communication skills• Proven ability to manage and prioritize multiple, diverse projects simultaneously• Experienced in manual and automatated testing• Have strong SQL skills and be able to confidently test batch processes

We are looking for a Sales Representative in the public and private utilities metering space, selling Electricity, Water and Gas metering solutions and products to public and private utility customers. The ideal candidate must be a results-driven, business savvy, technical minded individual that will actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top & bottom-line revenue growth and profitability. Ensuring that agreed sales objectives are met or exceeded and growing revenue, profitability and increasing the company market share within the private and public utility markets. Reporting to the Business Development Manager. Key Performance Areas: ? Promote the company’s products and services.? Develop and implement a customer growth strategy (Active hunting).? Identify, pursue and close new business opportunities.? Retain and grow existing customer business.? Plan to meet sales targets and budgets.? Analyze and investigate pricing, demand & competition.? Confer with customers and technical staff to assess equipment needs and to determine system requirements.? Conduct research and cold call potential customers to identify potential new markets and customers.? Create detailed proposal documents and formal bidding process documentation.? Prepare & deliver technical presentations explaining products or services to prospective customers.? Communicating new product developments to existing and prospective clients? Provide sales & forecasts reports.? Manage the sales cycle from inception to completion.? Build long-term relationships with new and existing customers. Skills and Education Required ? Tertiary Qualification in Business, Electrical and/or Engineering.? Minimum of Five (5) Years proven sales track record and work experience in the Electricity and/or Water metering space.? Experience in technical sales environment? Proven track record achieving sales targets.? Good communication, presentation and negotiation skills? Ability to build and maintain customer relationships.? Capability to grow in a competitive environment? The ability to handle and influence customers efficiently.? Must be Fluent in English? Must be willing to travel extensively nationally. Other Requirements when applying ? Detailed cv and include a motivation profile highlighting your skill, highest achievement and a short message telling us why we should consider you for this job.? Own vehicle and driver’s license? Supporting documents and certificates

Must have printing industry and product knowledge working with large formats printing Ability to  pitch to high level clients Experience with large formats, high resolution or digital printing Own vehicle and valid driver's license

Job responsibilitiesManage a team of Data Center Technicians. Oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. The team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software. Will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches, and networking protocols. Will lead small project teams on larger installations and develop project contingency plans.Ensure the safe operation of power equipment and the integrity of facilities, achieve the best comprehensive equipment efficiency with the most economical equipment life cycle cost, and ensure that the equipment is always in good technical and organizational status;Responsible for the reporting and tracking of major events, and responsible for the organization, review and implementation of major changes;Be familiar with and master the current status of all power guarantee facilities at the project site and the power requirements of each computer room;According to the special requirements of the data center, formulate preventive maintenance and emergency maintenance plans for all power guarantee facilities (computer room power distribution system, air conditioning and ventilation system, fire protection facilities, building automatic control system, etc.) to ensure the safe operation of the data center;According to the power guarantee needs of the data center, review and revise the operation of various power facilities.Maintenance, operation instructions and various plans;Formulate and review emergency plans for data centers, and conduct regular drills to ensure the safety of data center operations;Responsible for managing the infrastructure operation and maintenance team, continuously training and assessing, and ensuring that team members meet the job competency requirements; Qualifications:1. Bachelor degree or above, graduated from electricity, HVAC, automation and other related majors, with TISS operation and maintenance project manager certificate, and those with intermediate professional titles or above are preferred;2. More than 5 years of experience in data center infrastructure construction or operation and maintenance management, and those who have managed a 7*24-hour operation and maintenance team of more than 30 people are preferred;3. Familiar with the operation and maintenance of data center infrastructure, and have the ability to adjust, repair, troubleshoot and modify the room system. Safety assessment and review capabilities of the transformation plan;4. Familiar with the professional knowledge of data center power system, HVAC system, decoration, fire protection, security, etc., familiar with the operation and maintenance management of data center mains power system, UPS, diesel engine system, HVAC system, temperature and humidity automatic control system, fire protection and other systems.5. Strong management experience and strong communication and coordination skills.6. Have a strong team spirit.7. Proficient in ISO/IEC20000-1 service management system.8. Able to adapt to frequent short-term business trips.9. Have good written and oral expression and communication and coordination skills, good problem analysis and problem solving skills, and strong execution ability;

Looking for Sales Repfor Cape Town area who has experience within the Printing industry Selling  Large Formats, high resolution, and all digital printing  Must have industry and product knowledge of working with Large formats like billboards and advertising agencien etc.  Wants someone presentable that can pitch to clients who has their own client base Must be very presentable Must have own reliable transport

Role purpose: · To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget. · Provide technical operations and Maintenance support and supervise regional Ops & Main team. Accountabilities   · To oversee the national end-to-end passive maintenance of towerco base station infrastructure. · To manage governance and quality assurance of upgrade/ build projects of existing and new infrastructure · Manage CAPEX and OPEX to achieve Towerco O & M Targets · Build and maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed. · To develop reports dashboards regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties · Provide regional O &M specialist with technical and practical support on overall departmental projects · Implement and development of O & M strategies to achieve SLA towerco targets Core competencies, knowledge and experience: · 10 or more years relevant experience (Essential) · 1 year Project Management / co-ordination experience (Essential) · Construction regulations (Desirable) · 1-2 years working with property/base stations (Desirable) · Electrical and/or Mechanical Specifications (Desirable) · Understanding of basic telecommunications principles · Legislation, i.e. Health and Safety Act · Policies and procedures · Time Management Skills (Essential) · Interpersonal · Problem-solving · Time management · Forecasting · Budgeting · Negotiation · Must have technical / professional qualifications:   · Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech) (Essential) · Project management (Desirable) · Leadership Qualification (Desirable)   Key performance indicators: · Develop O& M improvement opportunities and introduce new solutions to improve SLA targets responsible for operation cost reduction · Project management of PPM and CPM projects · Effective management of region partners & contractors · Team effectiveness · Management of quality assurance to ensure audit and ISO compliance Budget owned: Yes   Direct reports: Yes   Dotted reports: Yes  

Key accountabilities and decision ownership [max 5]: Market Research: · Understand customer needs, preferences, and pain points · Deep research/understanding of what motivates customers to choose one proposition over another (Focus Groups, Secondary Data, etc.) · Gathering data on market trends, competitor propositions and industry dynamics. Value Proposition Design: · Based on customer insights/needs, design the proposition · Define benefits and advantages · Create unique differentiation Market Testing: · Test proposition in the market with customers · Conducting POC’s and fine tuning propositions · Support in market development and assist sales in selling the first few units in market GTM Design · Working with sales in defining channels to market · Work with marketing in designing campaigns to drive the required demand · Overall responsible for the revenue and market share growth of SME segment · Collaborate with industry vertical leads and teams to unlock growth in scaling industries and/or strategic accounts · Internal and External stakeholder engagement and partner management related to growth of segment   Core competencies, knowledge and experience [max 5]: · Effective Communication and stakeholder management. Must have the ability to influence and challenge decisions · Business Acumen and data-driven · Analytical Thinking and Problem Solving · In depth understanding of segmentation strategies and proposition management · Demonstrated ability to lead cross-functional teams Must have technical / professional qualifications: · Matric · 3 Year Business Degree or related industry · Business post-graduate degree or diploma an advantage · 5-8 Years of Experience in B2B Product Management, Client Value Management or Segment marketing · ICT or financial services experience essential Budget owned: Not Applicable

Role purpose: M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer Financial Services, Enterprise, Merchant and Retail solutions to over 60 million active customers. With headquarters in both Kenya and South Africa, we serve markets that include Kenya, Tanzania, DRC, Lesotho, Ethiopia, and Mozambique. The Software Quality Engineer will be responsible for design and execution of all manual and automated tests required to ensure excellence in software quality delivered. This position holder will report to the Quality Engineering Manager. Key activities include: · Oversee and perform manual and automated testing on all applications from the earliest opportunity and with precision before any application is deployed to production. · Communicate all test issues effectively to the QA manager and relevant stakeholders. · Participate in tool selections and related adoption processes. · Develop and execute automated test suites using custom tools. · Integrate test suites into the test management system. · Ensure adequate test coverage, proper test planning and communication, and fit for purpose quality assessments Key accountabilities and decision ownership: · Perform and validate results through both automated testing and manual testing, as required. · Produce & manage test plans, estimate efforts and test executions. · Monitor changes to scope during the development cycle and re-evaluate plans and execution accordingly. · Manage stakeholder expectations of testing activities by identifying and communicating dependencies and timelines, mitigating risks to key milestones where possible, and utilising innovative solutions to streamline software testing lifecycle. · Liaise with the relevant departments to ensure key infrastructure (environments, interfaces & access) is set-up to enable all required testing activities. · Manage the UAT process by supporting clients to establish key scenarios to test their business processes. · Manage processes and procedures locally within the test team and with external teams across the SDLC to drive and implement improvements to optimize efficiency and first-time pass rate. · Build test scripts from various sources including functional specifications, technical specifications and sessions with developers and designers. · Review requirements, specifications, user documentation and other project documentation to assure quality of the products and tests to be developed i.e. perform manual static testing. · Select and develop appropriate test automation tools, applying the latest techniques in test automation e.g. data-driven testing. · Use risk-driven techniques to develop, maintain, and execute automated test suites for various software products i.e., perform automated dynamic testing. · Work with the development team to capture and reuse automated unit test cases, test stubs and drivers, and other development test objects. · Work with the development team to create and maintain an automated nightly build verification (“smoke”) test. · Ensure proper version control and configuration management of all test objects developed and test environments used. · Facilitate in-house performance testing ensuring that all key infrastructure, data requirements are met as well as establishing the best tools for the job · Identify key components of the system that are suitable for automation and implement approach to deliver benefits through automation. · Results Tracking and Reporting: o Monitor defects raised by the team, establishing their prioritization, and supporting to resolution. o Manage all issues that impact on the team’s ability to complete testing activities on schedule. o Create and maintain test repositories and regression test packs with a view of constant optimization to improve test estimates. o Create, maintain, and manage test related documentation. o Provide the QA Manager with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies. o Assist the QA Manager in preparing test plans, budgets, and schedules. o Take responsibility to ensure all solutions delivered meet the highest quality standards Core competencies, knowledge, and experience: · Understanding of agile software development – JIRA, xray · Understanding of web service integration (e.g.: REST and SOAP XML) · Experience with Cloud Technology (e.g.: AWS , GCP, Azure) · Experience in working on Operating systems like Linux, Windows, and Mainframe · Experience with Oracle, Mongo DB, Kubernetes, VMware, SQL Server, MySQL database concepts · Good understanding of object-oriented programming, J2EE architecture, .NET, test automation, CI/CD, DevOps, JavaScript, Jenkins, git, Agile software, LoadRunner, Selenium, Appium etc. · Familiarity with software packing tools (.exe, .deb, .rpm, Docker…) · Excellent verbal and written communication skills · Proven ability to manage and prioritize multiple, diverse projects simultaneously · Experienced in manual and automatated testing · Have strong SQL skills and be able to confidently test batch processes Education & Experience: Essential: · Bachelor’s degree in computer science or Related field Experience, relevant work experience in development and/or testing role. · ISTQB Foundation Level Certification · 4-5 years of Software Quality Engineering experience · Strong business acumen and leadership mindset with the ability to communicate and influence others. Desirable Qualities: · Analytical mindset, problem- solving skills, and attention to detail. · Ability to work collaboratively in a fast-paced environment. · Passion for staying updated with industry trends and emerging technologies. Financial Responsibility · n/a

Job requirements: Must have advanced excel skills and work experience. Work experience with government accounts with high volumes is also a must have.   Key accountabilities and decision ownership[max 5]:? Ensure 100% of all KPI targets are met in line with C&R policies.? To minimize bad debt? To ensure query resolution? To follow up on non-payments? To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers? Ensure monthly billing and reports are sent out timeously? Manage speedy dispute resolution? Daily coding of the bank statement.? To maintain and continue building relationships with customers? Attend client meetings when required? Ensure that all collection targets and KPI’s are met? Allocation of client payments? Risk management? Approval of new business for existing clientsCore competencies, knowledge and experience [max 5]:Job Knowledge:? Corporate credit? Intensive reconciliation and allocation on large accounts Large book values in excess of 80 Million? MS Excel advanced? Eppix? Converged Business knowledge? Microsoft office? Morpheus IIJob Related Skills:? Interpersonal skills? Negotiation skills (ability to liaise with CEO’s, FM’s and IT Managers, EHODS & exec Heads Local & international)? Excellent communication skills? Driver’s license essential (own Car)? Attention to detail? Analytical and investigative mind? Must be able to perform complex account reconciliation. Must have technical / professional qualifications:? Matric - essential? Diploma in Credit Management would be an advantage? 2-5 years of Credit control experience? 1 Year Financial reconciliation experience? Experience in forex Exchange? Experience in dealing with 3rd Parties to resolve account disputes? Experience in dealing with EHODS, Exec Heads & other key stakeholders

The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc. Qualifications and Experience Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures. Making, amending, cancelling and monitoring reservations as required. Provide excellent customer service, effectively assisting with customer queries. Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles. Responsible for the security and quality control of vehicles and other company property. Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards. Adherence to good housekeeping and general cleanliness standards for branch environment. Other duties on request. Qualifications and Experience Minimum Experience: Minimum of 2-year front office/ customer service experience. Minimum Qualification: NQF level 4 (Matric or equivalent) Minimum Requirements: Code 8 driver’s license – must have at least 1 years driving experience. Computer literate. Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required.

Job Responsibilities:1. Responsible for the maintenance and optimization of the data center infrastructure operation and maintenance system. Formulate and deploy the formulation and implementation of the operation and maintenance guarantee plan;2. Fully manage and deploy all personnel of facilities and equipment, check the quality and efficiency of maintenance work of subordinate employees, and correct problems in time;3. Ensure the safe operation of power equipment and the integrity of facilities, achieve the best comprehensive equipment efficiency with the most economical equipment life cycle cost, and ensure that the equipment is always in good technical and organizational status;4. Responsible for the reporting and tracking of major events, and responsible for the organization, review and implementation of major changes;5. Be familiar with and master the current status of all power guarantee facilities at the project site and the power requirements of each computer room;6. According to the special requirements of the data center, formulate preventive maintenance and emergency maintenance plans for all power guarantee facilities (computer room power distribution system, air conditioning and ventilation system, fire protection facilities, building automatic control system, etc.) to ensure the safe operation of the data center;7. According to the power guarantee needs of the data center, review and revise the operation of various power facilities .Maintenance, operation instructions and various plans;8. Formulate and review emergency plans for data centers, and conduct regular drills to ensure the safety of data center operations;9. Responsible for managing the infrastructure operation and maintenance team, continuously training and assessing, and ensuring that team members meet the job competency requirements;Qualifications:1. Bachelor degree or above, graduated from electricity, HVAC, automation and other related majors, with TISS operation and maintenance project manager certificate, and those with intermediate professional titles or above are preferred;2. More than 5 years of experience in data center infrastructure construction or operation and maintenance management, and those who have managed a 7*24-hour operation and maintenance team of more than 30 people are preferred;3. Familiar with the operation and maintenance of data center infrastructure, and have the ability to adjust, repair, troubleshoot and modify the room system. Safety assessment and review capabilities of the transformation plan;4. Familiar with the professional knowledge of data center power system, HVAC system, decoration, fire protection, security, etc., familiar with the operation and maintenance management of data center mains power system, UPS, diesel engine system, HVAC system, temperature and humidity automatic control system, fire protection and other systems.5. Strong management experience and strong communication and coordination skills.6. Have a strong team spirit.7. Proficient in ISO/IEC20000-1 service management system.8. Able to adapt to frequent short-term business trips.9. Have good written and oral expression and communication and coordination skills, good problem analysis and problem solving skills, and strong execution ability;

Duties Work environment: Ability to work in a high-pressure environment and adapt to the needs of overtime and emergency on-site support.Recording and reporting: Record all relevant activities as required, maintain relevant documents, monitor spare parts inventory, and report any equipment failures and defects to the supervisor in a timely manner.Communication skills: Good communication and teamwork skills.Customer service: Have a good customer service awareness and be able to communicate effectively with customers.Safety awareness: Have the necessary safety protection knowledge and awareness to ensure that work is carried out under the premise of safety.Improvement suggestions: Monitor and analyze the performance of existing network services and actively put forward optimization suggestions. Skill required Knowledge reserve: Be familiar with the working principle, maintenance requirements and fault diagnosis of diesel generator sets, oil system, ATS equipment, understand the schematic diagram of the main electrical circuit and secondary control circuit, and understand the control logic and working principle of the fuel supply system. Be familiar with the system architecture of electrical products in data centers, be familiar with the working principle, maintenance requirements and fault diagnosis of UPS systems, DC Plants, lead-acid batteries, etc., and understand the schematic diagram of the main electrical circuit and secondary control circuit. Be familiar with the working principle, maintenance requirements and fault diagnosis of air-conditioning units, heating and refrigeration equipment, and be able to install, inspect and repair metal ducts, refrigerants and air-conditioning compressors, etc.Equipment maintenance: Be able to perform daily inspection, preventive maintenance, troubleshooting and repair of diesel generator sets, oil system, ATS equipment, master the technical support capabilities for medium and major repairs of generator sets, and monitor fuel and equipment status. Be able to perform daily inspection, preventive maintenance, troubleshooting and repair of HVAC systems, and master the technical support capabilities of HVAC and refrigeration systems.Daily operation and maintenance: Be able to independently formulate equipment maintenance SOPs and have independent operation capabilities, be able to formulate detailed operation and maintenance (O&M) plans, and track their implementation. Be familiar with the spare parts and consumables list for equipment operation and maintenance, and be able to put forward procurement requirements in a timely manner.Tool use: Proficient in the use of tools and materials related to mechanical and electrical operations.Fault diagnosis: Have strong problem-solving skills and be able to efficiently diagnose and repair equipment failures. Experience/ Qualifications Six (6) years relevant work.Data Center Experience: Experience in operations and maintenance of data centers or large industrial facilities is preferred. EducationRequired Certifications Educational requirements: Bachelor degree or above in Mechanical Engineering, Electrical Engineering or related field, or relevant diploma from a technical college/university of technology (e.g. Higher National Diploma/National Diploma/Diploma in Mechanical Engineering).Professional qualifications: Professional Engineering Technician qualification certified by the South African Institution of Engineers (ECSA), or other relevant industry certification. Or certification by the South African Air Conditioning and Refrigeration Association (SARACCA), the South African Engineering and Technology Association (SEIFSA) or the South African Quality Control Council (SAQCC), and qualifications and experience in HVAC industry standards in telecommunications data centers or other similar critical facilities.Safety certificates: Possess relevant safety operation and electrical/mechanical specifications certificates. Or Possess relevant safety operation and HVAC specifications certificates.  

Educational QualificationsBachelor’s degree in electrical engineering, Telecommunications, Computer Science, or a related field. The Senior Radio Planner is responsible for leading the planning, design, and optimization of advanced 4G and 5G radio networks. This role involves strategic oversight of network performance, capacity management, and technology integration. The Senior Radio Planner will also mentor junior engineers and collaborate with cross-functional teams to ensure network excellence.Key Responsibilities:Strategic Network Planning and Design:Lead the development and design of 4G and 5G radio networks to meet strategic goals for coverage, capacity, and quality.Conduct advanced site surveys and analysis for optimal site selection and network deployment.1. Advanced Optimization and Performance Monitoring:Oversee the monitoring and analysis of network performance data.Identify and implement solutions to complex network performance, coverage, and capacity issues.Lead optimization efforts to enhance user experience and network efficiency.2 Capacity and Resource Management:Plan and manage network capacity to ensure it meets both current and future demands.Perform in-depth traffic analysis and forecasting to support strategic capacity planning.3. Regulatory and Compliance Oversight:Ensure network plans comply with local and international regulations and standards.Prepare and submit necessary documentation to regulatory authorities.Technology Leadership and Integration1.Extensive Knowledge of RF Principles:Understanding of electromagnetic theory, propagation, and antenna theory.Knowledge of RF planning and optimization techniques.2.Experience with Cellular Technologies:In-depth knowledge of 3G (UMTS), 4G (LTE), and 5G NR (New Radio) technologies.Familiarity with standards and protocols (e.g., 3GPP standards).3.Network Planning Tools:Proficiency in using RF planning and simulation tools such as Atoll, Planet, iBwave, etc.Experience with drive test tools and post-processing software (e.g., TEMS, Nemo, Actix).4.Performance Optimization:Experience in analyzing KPIs, troubleshooting network issues, and implementing optimization solutions.Understanding of MIMO, carrier aggregation, beamforming, and other advanced technologies.5.Regulatory and Compliance:Knowledge of regulatory requirements and spectrum management.Experience1.Work Experience:Typically 5-10 years of experience in RF planning and optimization.Previous experience working with mobile network operators, equipment vendors(ZTE mostly prefered), or consulting firms.Project Management:Experience leading and managing RF planning projects.Ability to coordinate with cross-functional teams.Requirements:Extensive experience in radio network planning and optimization for 4G and 5G networks.Proficiency with advanced radio planning tools (e.g., Atoll, TEMS, Planet).Deep understanding of 4G/5G technologies, standards, and industry trends.Proven analytical, problem-solving, and decision-making skills.Strong leadership, communication, and teamwork abilities.Personal Attributes:Excellent interpersonal skillsCustomer service and communication skills.Strong problem-solving and analytical skills.Ability to work effectively in a team environment.Ability to work effectively under pressure and in fast-paced environments

Our Client based in the Northern Suburbs of Cape Town is on the lookout to employ an Experienced Bookkeeper in DEBTORS / CREDITOS and ACCOUNTING Knowledge to join the company on a PERMANENT Basis.  If you meet the requirements please feel free to apply.    Daily Duties : Process eft deposits .     Process credit card payments .        Process cash payments .         Allocation & reconciliation of customer accounts.          Allocation & reconciling of Inter – Company Debtors for all branches .       Allocation & reconciliation of foreign debtors for all branches BCB update on collections progressBCB – credit vetting process for all branches.      Open debtors accounts *30Days only a????er credit vetting approval by FDCODSupply BEEE certificate on request Weekly Duties :  Debt Collecting  Following up on Credit Notes  Follow up on Debt Collections progress with BCB Following up on credits balances  Following up on overdue accounts  Cash Banking  Duties and Responsibilities:   Responsible for the wholistic Accounts Receivable department, end to end- Create new Debtors Accounts on Evolution on request (30 Days & COD)- Submit & manage Credit Vetting process with BCB for all branches- Process customer payments and apply them to customer accounts – local- Process customer payment and apply them to customer accounts – foreign- Process & manage all inter-company debtors’ payments for all branches- Reconcile customer accounts to ensure accuracy (local & foreign)- Resolve customer billing disputes- Generate and send statements to customers- Follow up with customers regarding overdue payments- Maintain online accounts receivable files and records- Produce monthly management reports for FD – for all branches- Assist with other accounting matters as and when require- Identify areas where processes could be more efficient and offer solutions- Assist with Year end procedures & audit

TEAM LEADER – DIE MAINTENANCE JOB PURPOSE To assist in the day-to-day workload of the Die Maintenance team to ensure the effective and efficient service is delivered and targets are achieved. Participate in Die Maintenance projects and initiatives which may include the installation, repair and maintenance of facilities, equipment and machines including Press machine. MINIMUM QUALIFICATION Relevant National N6 Diploma & Qualified Tool & Jig Maker PREFERRED QUALIFICATION EXPERIENCE At least 5 years relevant experience in a Die Maintenance Team Leader or similar role in Automotive Manufacturing or ManufacturingToolmaking experience advantageous ESSENTIAL DUTIES AND RESPONSIBILITIES • Ensures adherence to the daily, weekly and monthly maintenance plan• Ensures the adequate provision of spare parts and materials• Monitor and report on the running condition of machinery, equipment, and facilities• Reports on breakdowns and works with Die Maintenance team to resolve• Participates in the routine and preventative maintenance for plant facility, machinery, and equipment,• Participates in the installation, modification and repairing of all machines and equipment.• Report on daily Maintenance key performance metrics• Participates in projects and continuous improvement initiatives• Ensures adherence to standard operating procedures.• Performs root cause analysis and resolve problems• Conduct on the job and machine training to enhance skills and competencies.• Ensures compliance with Health and Safety Standards and legislation.• Ensures compliance with all applicable laws and regulations• Assists with adhoc maintenance duties as required

Business to Business Sales Consultant (Remote Work) Business to Business sales position, remote work, based in the Eastern Cape and Bloemfontein. To sell POS (Point of Sale) machines to businesses. Must have experience and own car with a valid driver’s license. Earnings is between R15 000 to R22 000 pm (this package includes a travelling and cellphone allowance). Commission is available based on sales target achieved and exceeded on sales of POS devices to businesses. Requirements Valid driver’s license and own reliable transport is a Bachelor’s degree or Diploma in Business, Finance, related field Proven experience in Business-to-Business sales within the financial technology industry/ banking industry. Strong knowledge of financial technology solutions and trends. Excellent communication and presentation skills. Ability to build and maintain relationships with key stakeholders. Strategic thinker with a results-oriented mindset. Familiarity with Customer Relationship Management systems and sales analytics tools. Duties & Responsibility Span (but are not limited to):   Relationship building Conduct market research to identify potential clients and emerging trends in the fintech industry. Identify key decision-makers within target organizations and establish relationships to generate sales leads. Engage with clients to understand their business challenges and goals. Conduct product demonstrations and presentations to showcase the value proposition of the fintech solutions. Collaborate with the product development and technical teams to tailor fintech solutions to meet the unique requirements of clients. Develop a deep understanding of the competitive landscape and position the company's products effectively. Create and present compelling proposals, highlighting the benefits and ROI of the fintech solutions. Work closely with the sales team to negotiate contracts and close deals. Foster long-term relationships with clients by providing ongoing support and ensuring customer satisfaction. Act as a trusted advisor, staying informed about industry trends and advising clients on how to leverage fintech solutions to achieve their business objectives. Develop and execute a strategic sales plan to achieve and exceed revenue targets. Continuously assess and refine sales strategies based on market feedback and performance metrics. Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience. Provide feedback from the field to contribute to the improvement of products and services. Maintain accurate records of sales activities and customer interactions using CRM tools. Provide regular reports on sales performance, pipeline status, and market trends. Reporting to the Senior Regional Sales Manager.    

We would need two new consultants and Key Account Managers preferably from the IT industry please - Cape Town   We work closely with key resellers to add value to the market by incorporating products, services and providing exceptional technical support. This methodology helps our partners to deliver more than just a product, it enables them to create solutions that match market demand. Below requirements would be great. Very strong admin skills. Previous experience in sales administration, or a similar role. Sales experience in the IT industry if possible. Exceptional interpersonal and customer service skills. Proficiency with word processing and spreadsheet software. Excellent written and verbal communication skills. Below a few of the responsibilities. Receiving and processing purchase orders. Verifying orders, including customers' personal information and payment details. Contacting customers by phone or email to answer queries and obtain missing information. Expediting orders through internal liaison. Directing feedback from customers to relevant departments. Identifying new products to add to those on offer. Supporting the sales department with other administrative tasks, if requested. Dealing with customers incoming calls. Salary is between R7000-R18000 Position available immediately.  

Requirements: Current registration with SANC as a Registered General Nurse or equivalent qualification. Postgraduate diploma in Medical/Surgical Nursing: General or equivalent as accredited by SANC 5 years proven work experience in a multi-disciplinary Intensive Care Unit including Cardio Thoracic, Neurosurgery, Vascular, General Surgery and Medical is essential. Postgraduate diploma in Nursing Education or equivalent as accredited by SANC Assessorship certified A working knowledge of Trauma, Midwifery and Paediatrics Knowledge of scope of practice of all Nursing categories as well as the regulations of the SANC Previous experience as an educator / facilitator /mentor would be advantageous Excellent communication skills Excellent interpersonal skills, organisational and problem-solving skills Commitment to initiate and implement continuous improvement projects An established interest in staff development A critical aptitude with regard to patient quality care Driver’s license / own transport Excellent MS Office computer skills, i.e., Outlook, Word, Excel, etc. Flexible shifts to accommodate all shifts.    

Looking for a dynamic and structured bookkeeper to work with the accounts for the various business entities both in Mauritius and Seychelles. The ideal candidate must have experience working with Syspro as an accounting package, a solid understanding of foreign exchange processes and experience in working in multi-currency accounting systems, and preferably, exposure to working in the export industry. The ideal candidate must have the ability to multitask and work accurately under pressure. This position is based in Grand Bay, Mauritius and the candidate will be reporting to our Executive Finance Manager. Key Responsibilities: Financial Record Keeping: Maintain accurate and up-to-date financial records using the Syspro accounting system. Record and reconcile financial transactions, including invoices, payments, and expenses. Monitor and report on expenses against budgets. Highlight any variances or discrepancies and provide data and documentation for financial analysis. Foreign Exchange Management: Monitor and manage foreign exchange transactions to ensure accurate recording and reporting. Work closely with relevant departments to mitigate foreign exchange risks and optimize currency-related processes. Bank Reconciliation: Perform regular bank reconciliations to ensure accuracy between financial records and bank statements. Investigate and resolve any discrepancies in a timely manner. Accounts Payable and Receivable: Process invoices, prepare payments, and manage accounts payable. Assist in the collection and recording of accounts receivable. Financial Reporting: Assist in the preparation of basic financial reports, including profit and loss statements and balance sheets. Generate financial reports for management review and decision-making. Compliance: Ensure compliance with relevant financial regulations and company policies. Support in the preparation of documents for audits and regulatory inspections. Communication and Collaboration: Collaborate with colleagues in various departments to gather financial information and ensure accuracy in reporting. Communicate effectively with internal and external stakeholders regarding financial matters. Assist in Audits Support internal and external auditors by providing requested documentation. Ensure compliance with established internal controls. Record Maintenance Maintain organized and up-to-date financial records. File and archive financial documents for future reference. Adhoc Tasks Assist with additional tasks and projects as assigned by senior team members. Collaborate with the finance team to ensure smooth day-to-day operations. Qualifications and Skills: Minimum of 5 years of experience in bookkeeping or a related field. Proficiency in using the Syspro accounting system. Excellent working knowledge of Microsoft excel at an intermediary level. Experience in dealing with Foreign Exchange is essential. Knowledge of export industry practices is advantageous. Strong attention to detail and accuracy. Excellent organisational and time-management skills. Good communication and interpersonal skills. Ability to work independently and as part of a team. Diploma in Accounting or equivalent.  

Job Description Key Responsibilities: To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service. Alignment to business driver/Strategy: To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value. Source potential clients Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building; Using proven and measurable reactive methods: (1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days Identify needs Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responses Pre-qualify the potential client through understanding their background situation and linking it to the credit matrix Identify the financial problems / challenges faced by the potential client and the impact it is having on them Should potential client not qualify, keep their details for possible future follow-up Match relevant product package to relevant need Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problems Explain to the potential client the procedure taken to process their application Apply the correct credit criteria when assessing the file Drafting motivations and explanations of any abnormalities for better understanding Explain the LOA (Final Grant) and close the deal Explain all the important figures, conditions and terminology in the LOA Close the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business   Maintain customer contact and Follow-up Update the client on every step of the process after the deal is concluded Explain answers to questions from clients accurately and clearly Keep in contact with the client even after LOA has been signed On signing LOA, get referrals from client   Applications capture and file construction Application completed and captured Supporting documents acquired. File packaged for Branch Admin Requirements: Own transport/ car essential Minimum Qualification: Matric Minimum Experience: 2 years proven track record in sales (sales leagues / rankings; records & achievements) Must have operated in an environment that requires proactive prospecting (a hunter). Must have worked in a pressurised sales environment Exceptionally strong admin skill set   Preferred Experience 3 years Sales experience, preferably in a home loans environment Generic Competencies: Confident Resilient Self-starter Persistent Self-reliant Energetic Empathetic Professional Respectful (cross-culturally) Service orientated Passionate Optimistic Honest Tenacious Accountable Time management Persuasive Extrovert (outgoing) Technical Competencies: Prospecting Needs identification Closing sales Networking Relationship building People skills Financial calculations Verbal communication Written communication Translating market trends Negotiating Credit analysis Listening Company Description Home finance specialists that offer competitive products and an amazing experience to make it easier for our clients to achieve their home ownership goals.