Job Title
Outsourced Support Engineer
Employment Type
Full Time
2 to 4 years
R15000 to R17000
Job Published
21 July 2021
Job Reference No.

Job Description

Responsibilities (Including, but not limited to):

  • Install, configure and support all Microsoft desktop and server operating systems.
  • Install, configure and support all Microsoft and other application software (desktop and server).
  • General hardware installation and troubleshooting (desktop and server).
  • General troubleshooting on all IT related equipment.
  • Respond to and resolve support calls at customer sites.
  • Respond to and resolve support calls via remote connection (desktop and server).
  • Assist customers telephonically.
  • Remote administration of servers and workstations.
  • Compile desktop and server configuration documentation for client sites.
  • Execute orders and follow up service and repairs with external suppliers.
  • Identify possible risks or problems and escalate to senior engineer.

Qualifications and Requirements:

  • Matriculation certificate.
  • A+, Server+, N+ or similar qualification.
  • Windows Server 2016 advantageous.
  • 2 to 3 years Desktop Support



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