Job Title
Deputy General Manager
Employment Type
Full Time
4 to 5 years
Job Published
06 July 2022
Job Reference No.

Job Description

My Client is looking for an exceptional Deputy Hotel GM who is passionate about managing all aspects of a hotel as well as added food and beverage duties. The ideal candidate should reside in the Helderberg area and have a drivers license and vehicle. 


  • Hospitality Degree
  • Fluent in Afrikaans and English
  • Minimum 5 years’ experience in Food and Beverage
  • Experience in managing more than 1 Restaurant at a time will be to your advantage
  • Good understanding and proven ability of the hotel business and management principles
  • Leadership with ability to assist in driving and developing a hotel team
  • Genuine desire to serve the needs of customers with a strong personal responsibility for achieving customer satisfaction
  • Excellent analytical, interpersonal, organisational and communication skills.
  • High integrity and honesty
  • Project management skills
  • Ability to work under pressure


  • Assisting the Hotel GM to manage the overall day to day running of the hotel and food and beverage outlets
  • Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and concierge), food and beverage, Chef/kitchen, leisure, human resources, accounts
  • Adhere to agreed budgets and maintain applicable quality standards and records
  • Quality control of all aspects including hygiene and health and safety
  • Meet your targets and those of the hotel as a whole
  • Contribute to training and development of the hotel team
  • Adhere to statutory obligations and agreed quality and best practice guidelines
  • Train the hotel team to enable them to confidently deal with customer queries
  • Manage customers’ expectations and deal and resolve with all queries