Candidates

Candidates

Job Title
Collections Agent
Employment Type
Contract
Experience
3 to 5 years
Salary
Negotiable
Job Published
12 November 2021
Job Reference No.
3049491092

Job Description

Collections Agent to effectively collect outstanding debt and prevent bad debt.

Requirements:

  • Matric 
  • Diploma in Credit Management would be an advantage
  • 2-5 years of Credit control experience
  • 1 Year Financial reconciliation experience
  • Experience in dealing with 3rd Parties to resolve account disputes
  • Consumer and Corporate credit
  • MS Excel advanced
  • Eppix
  • C3D
  • Morpheus ii
  • iCap
  • Tallyman

Duties:

  • To minimise bad debt
  • To follow up on non-payments
  • To negotiate payments on accounts
  • Make split second decisions on locking and unlocking’s
  • To collect 100% of targets
  • To liaise with 3rd parties to resolve account disputes
  • Ability to summarise account status in once glance and negotiate with debtor telephonically
  • Contact Centre and Dialler Acumen
  • Very strong and advance negotiation skills

Assisting and empowering customer care staff in collections related calls

Skills

Industries