Job Title
Sales Administration Manager
Employment Type
Full Time
5 to 7 years
R640000 to R660000
Job Published
14 June 2022
Job Reference No.

Job Description

Our Client based in Kempton Park is looking for a Sales Administration Manager to ensure an efficient administration service to support and grow the company’s market share

Financial or engineering diploma or related qualification
At least 5 years management experience in a sales environment, fast moving goods industry sales experience would be preferred
Attention to detail, quality orientated, follows up, problem solver, customer focused, good communication, planning and organising skills
Proficient in MS Office Suite (MS Word, MS Excel and MS Outlook), and JDE will be advantageous

Job Description:
Quotations and Tenders’ Management:
Departmental procedures are adhered to for all quotations and tenders
Engagement with key stakeholders is maintained regarding possible orders or status of proposals
All quotations and tenders are followed up as required
Track history of improving quote conversion ratio’s
Analyse and report on quote rejection reasons
Develop and implement selling strategies to improve quote conversion ratio’s
Engage with clients about reduced spend and increase market share.
Approval of quotes as per business process

Sales Administration Management:
Price lists are updated and distributed as required
C1 Holds are actioned as required
Debtors’ days are below 60 days
Packaging and transport costs match to quoted rate
Supply contracts with mining houses are managed as per SLA
Monthly reports are distributed by due date
Commercial queries are dealt with as required

Manage Team:
Projects are monitored weekly with relevant staff
Development of direct subordinates in their current and future jobs as needed
Company HR and Disciplinary policy is adhered to
Performance Management is completed for team by review dates
90% Delivery accuracy is strived for
Correct use of QASYS for all problems and complaints
Set Teams Sales Targets

Customer Liaison:
All queries / complaints are handled to customer satisfaction
External and internal customer queries are managed to ensure that expediting is in accordance with set standards
All customer queries are investigated and responded to as soon as all relevant information is obtained