Job Title
Linkage Officer
Employment Type
5 to 5 years
Job Published
23 November 2021
Job Reference No.

Job Description


  • Grade 12
  • Certification as an Enrolled Nurse is essential
  • Current registration with South African Nursing Council (SANC)
  • Three to five years’ experience in HIV and TB screening, counselling, testing and linkage services and implementation of the Welcome Back strategy
  • Understanding of the importance of the universal test and treat (UTT) policy, notably linkage to care and patients’ continuity of care
  • Good communication skills and ability to communicate in English, isiZulu and/or another South African language
  • Work experience in HIV and TB programme implementation
  • Good understanding of the South African public health national and provincial policies
  • Solid experience in and knowledge of partnering with multiple stakeholders
  • Extensive experience with patient tracking (via telephone and in person through home visits)
  • Previous work experience in NGOs or funded programmes will be an advantage
  • Computer literacy and competence in Microsoft software (MS Word, Excel, PowerPoint, Outlook)
  • Knowledge of HIV strategies, including the UNAIDS 95-95-95 targets, and TB management


  • Strengthening linkages between the community and facilities in collaboration with the Facility Team Leads, Nurse Clinicians and Data Capturers
  • Setting up and managing a patient referral system
  • Serving as a point of contact and information base between the community and the facility
  • Facilitating consultative meetings between Public Health facilities and community-based organisations (CBOs) which run adherence clubs
  • Implementing case management of patients returning to care
  • Promoting the ‘Welcome back’ strategy
  • Ensuring linkage to care of all HIV-positive patients and same-day treatment initiation through the ‘handshake’ approach
  • Reviewing the HTS Register daily to ensure that all clients are tracked for initiation on antiretroviral therapy (ART)
  • Supporting the facility staff with data collection, collation and verifications related to the linkage of parolees and health facilities
  • Tracking linkage targets, and preparing and submitting monthly reports
  • Supporting quality improvement processes to strengthen linkage approaches and identify and document good linkage practices
  • Actively tracking and documenting patients who have transferred out of the facility
  • Participating in data analysis (facility targets, tracer indicators, cascades)
  • Submitting daily, weekly and monthly data reports to the facility
  • Participating in the facility’s bi-weekly and monthly review meetings