Job Title
Supply Chain Co ordinator
Employment Type
Full Time
2 to 5 years
Job Published
24 June 2021
Job Reference No.

Job Description

Purpose of the job:

Contributes to the total effectiveness of the department by processing accurate orders, controlling stock levels, and communicating openly with customers and export countries; solving problems proactively in a timeous manner and maintaining business relationships.


Experiential and Educational requirements:

  • Matric
  • Min. 3-5 Years related experience.
  • Relevant tertiary degree (Advantageous)
  • Computer Literacy: Intermediate MS office and SAP R/3 experience


Essential duties and responsibilities:

  • Achieve financial objectives.
  • Raising accurate Sales Orders and Purchase Orders within SAP and ensuring FIFO for Goods Receipts
  • (Maintain Order Balance),
  • Ensure orders are processed to export country within required timing,
  • Ensure system pricing information is accurate and up to date to allow for invoicing to be completed.
  • within lead-time,
  • Understand Inventory levels (Reviewed Daily) and involve in initiatives to reduce aged / obsolete stock. (PIPELINE Management),
  • Ensure that stock is dispatched within agreed terms,
  • Ensure that Invoice queries are corrected within the month of processing and variance calculations are provided to management for checking and authorisation,
  • Minimise risk exposure due to air and hand carry shipments,
  • Maintain customer information - Contacts Database, Order Files,
  • Maintain strong communication to develop a detailed understanding of customer needs, building
  • relationships and effective partnerships,
  • Assist with implementation of action plans if customer satisfaction rating is below acceptable level,
  • Directly involved in the handling of all customer complaints relating to your area of responsibility,
  • Co-ordinate shipping schedules and communicate this information for order balance, calculation, and information sharing (Weekly),
  • Comply to Standard Operating Procedures,
  • Ensure that SAP processing is up to date and correct regarding Orders and Pricing,
  • Identify Operational issues and tracked these with management to resolve timeously,
  • Submit Kaizen ideas to improve operational efficiencies and enhance team effectiveness and profitability,
  • Gather Information and Report/Consult with Management regarding the need for urgent shipments.
  • Ensure that ALL irregular operations are reported to management immediately for understanding and prompt action/resolution to avoid risk,
  • Process and Check Customer Orders confirming Accuracy, Fluctuations and submission
  • Ensure forms are handed to Management for Authorisation and that check sheets are completed and order forms are uploaded/submitted,
  • Submit and track Request for Quotations.
  • Completes special projects and miscellaneous assignments as required,
  • Participate in Quarter end Inventory Verification at stock count (Audit),
  • Ensure daily visits to the warehouse to directly understand stock levels.



Tower Group Recruitment: Staffing Solutions | Recruitment | South Africa