Job Title
Credit Controller (WCA)
Employment Type
Full Time
4 to 6 years
Job Published
30 November 2021
Job Reference No.

Job Description


• Grade 12

• Five years’ experience as a Credit Controller for WCA

• Sound knowledge and experience relating to debtor’s administration and Credit Control in the Private Healthcare environment

• Knowledge of basic medical terminology and WCA tariff structures

• Knowledge of all WCA processes including Trauma Specialist

• Responsible for recovering outstanding debt for all WCA claims

• Dynamic person with strong interpersonal and communication skills

• Competent and attention to detail

• Ability to work independently and within a team

• Trustworthy and results orientated

• Experience in a hospital environment essential

• Computer literate

• Multilingual Key Outputs:
• Oversee the entire WCA process and compile documentation where applicable
• Ensure payments received within the prescribe time period
• Reconciliation of all WCA related queries on the appropriate Control panels/ websites
• Utilise on demand reports to ensure the correct documentation received and processing of claims
• Daily, weekly and monthly reporting on all outstanding claims/documentation
• Provide all internal and external customers with adequate information
• Liaise with all relevant internal and external customers and assist in reducing the risk to the Hospital group
• Answering telephonic queries attend to walk-in patients with queries
• Re-submitting claims
• Submitting all non EDI accounts/ paper claims
• Submission of all WCA accounts
• Strictly adhering to all policies and procedures relating to this job description including those within the Company