Job Title
Vacation Accommodation Assistant
Employment Type
1 to 2 years
R15000 to R16000
Job Published
08 November 2021
Job Reference No.

Job Description

Vacation Accommodation Assistant

Temporary Assignment

Cape Town, Southern Suburbs

Operations Management

  • Prepare information for booking material:
  • Update holidaymakers and student booking forms, booklet, posters, flat charts and parking discs.
  • Holidaymakers’ and student registers.


Booking Administration and Management

  • Schedule a meeting with holidaymakers’ residence(s) RFO(s) and RFA(s) to work on flats configurations for vac
  • Attend to booking enquiries / requests (telephonic, e-mails, walk-ins)
  • Send out relevant documentation (letter of confirmation, payment details, etc.)
  • Check students’ financial eligibility
  • Capture students’ and holidaymakers’ bookings on RMS Conference and Student Modules
  • Follow up on non-payment for students’ personal bookings and overdue accounts for holidaymakers
  • Administer payment of deposits (bank transfer, payment details, etc.)
  • Complete relevant documents for deposit capturing
  • Send out reminders for payments with payment details
  • Administer payments for remaining balance.
  • Complete and submit relevant document with details for remaining balance Sen. Co-ordinator
  • Attend to changes of bookings
  • Print final statement showing R0.00 balance and send statement to customer
  • Prepare and submit cancelled student bookings for scrutiny and action to Sen. Co-ordinator
  • Bill prepare holidaymakers bookings upon arrival
  • Assist with fee assessment process:
  • Obtain registers from residences.
  • Compare registers with booking forms and RMS and capture bookings on RMS accordingly.
  • Assist with refunds process:
  • Obtain bank or fund details from clients.


Liaison with Residences

  • Communicate booking changes with residence staff
  • Random visits to holidaymakers’ residence(s) during vac periods
  • Print arrival’s list to prepare meal count for submission to residences and catering team
  • With Admissions Officer’s assistance, scrutinise cards against arrival’s list




Orders and Stock Records

  • Do Vac. Office physical stock count record data revealed by stock count
  • Obtain list from residences regarding acquisitions in terms of stock to be purchased
  • Compile list annually for semi-durable products such as crockery and cutlery (annual purchases)
  • Submit report for scrutiny
  • Liaise with service providers regarding orders
  • Obtain and discuss quotation for possible capital expenditure


Human Resource Management

  • Assist Admissions Officer with Vac. Staff recruitment and selection process:
  • Prepare vac. student staff adverts and training manual
  • Book training venue and send out invitations to vac and permanent staff
  • Provide necessary training to Night Managers


Reception and General Admin Duties

  • Receive and sort service provider’s invoices and vac HR forms and submit to Admissions Officer.
  • During off-peak period:
  • Direct calls and visitors to relevant staff members
  • Handle Directorate’s calls from time to time
  • Accept mail/post/parcels.


Minimum Requirements

  • Matric
  • 1 year post Matric Qualification
  • Computer literacy
  • Accuracy & attention to detail
  • Good verbal and written communication skills.
  • Knowledge of softwares (i.e. PeopleSoft and SAP)
  • Good i
  • Interpersonal and communication skills.