Job Title
Operations Manager
Employment Type
Full Time
3 to 5 years
Job Published
08 June 2022
Job Reference No.

Job Description

Main Purpose 

To manage and control daily and weekly demand requirements within the manufacturing environment on a shift basis in such a way that it drives cost, quality, and efficiency.

The jobholder makes decisions that influence daily & weekly production performance and productivity and balances several variables to the required service level of sales.


  • The management of quality product through continual monitoring of the line performance through the optimization of quality vs. cost relationship.
  • Effective utilisation of labour hours to maximise product yields and minimise breakage and
  • Ensure that adequate staffing is available to execute operational plans and that manning levels are at specification.
  • Ensure that development and training needs of FLEs and direct reports are fulfilled.
  • Ensure that discipline is maintained through the effective use of the disciplinary code and adherence to the PepsiCo Code of Conduct.
  • Maximise quality cases produced per hour.
  • Accurately compile and analyse daily production line reports in a timely manner.
  • Evaluate and categorize all downtime occurring during a shift.
  • Prepare a weekly performance report and feedback performance-related issues to the site leadership team.
  • Analyze the weekly direct cost variance report and reconcile previous production week performance to standard.
  • Check and ensure that all housekeeping, food safety and occupational safety standards are adhered to.
  • Improve plant audit performance and work environment.
  • Direct supervisory staff (FLMs) in identifying and correcting any unsafe conditions.
  • Identify opportunities to improve production processes and/or operating methods.
  • Improve on all quality weak link targets in AOP.

Key Skills/Experience Required

  • Tertiary qualification in Production Management or equivalent
  • Knowledge of quality assurance standards and systems.
  • Computer literate (Access and MS Office)
  • Knowledge of safety regulations
  • Sound Employee relations knowledge
  • Successfully works with others in a Management role: Quality, Facilities, Engineering, Raw Materials Stores and Distribution.
  • Minimum 5 years' experience within a manufacturing environment of which at least 3 years at managerial level.

Competencies Required

  • Acts with Integrity and Inspires trust
  • Proven Technical & Human Relations skills
  • Analytical acumen
  • People management
  • Motivates Others
  • Inclusion
  • Communicates productively
  • Functional Excellence
  • Ability to build a capable team
  • Ability to work under pressure
  • Drive for results
  • Ability to excel in a matrix organisation